At a Glance
- Tasks: Support the Senior Management Team by maintaining high-quality documentation and governance processes.
- Company: Join a dynamic organisation focused on delivering excellent public outcomes.
- Benefits: Enjoy a competitive salary, generous leave, and flexible working options.
- Other info: Great career growth opportunities and a focus on empowering line managers.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and experience with data analysis and Microsoft applications.
The role will support the Digital & Data Directorate Senior Management Team (SMT) by ensuring all directorate documentation, including customer-facing materials, is maintained to the highest standard. The postholder will deliver quality service, ensuring robust governance processes are in place and acting as a key contact for corporate governance requirements, directorate planning, and reporting.
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday.
- Flexible working options where we encourage a great work-life balance.
Responsibilities include obtaining and collating statistical data or other information for directorate reporting or in response to high-level queries, such as parliamentary questions. The postholder will assure the Digital and Data senior team by keeping directorate plans current and managing the directorate's progress on audit recommendations. Working directly with the Senior Management Team and Digital and Data PA, the postholder will attend meetings as necessary, involving initiatives across the directorate, and will log and follow up on action points.
Your responsibilities will include, but aren’t limited to:
- Ensure that governance processes are in place, that team risk registers, PDP logs and planning documents are being maintained; provide a quality review and assurance role for key directorate products.
- Compile any statistical information that may be required to enable responses to Parliamentary Questions, other corporate queries, Cabinet Office, and HM Treasury returns. Quality assure the information from other team members for inclusion in any response of this type.
Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.
For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
Required experience: To be successful in this role you will need to have the following experience:
- Excellent verbal and written communication and stakeholder relationship skills with people from all grades and working backgrounds.
- Experience of compiling and analysis of statistics and use of reporting tools.
- Strong practical day to day knowledge of Microsoft applications, particularly Word, Excel, Teams, and SharePoint.
- Experience of managing documentation and governance processes with an eye for detail.
Behaviours we'll assess you against during the selection process:
- Managing a Quality Service
- Working Together
- Delivering at Pace
If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.
Business Support Manager in Newcastle upon Tyne employer: DVSA.GOV
As a Business Support Manager at DVSA, you will join a supportive and dynamic work environment that prioritises employee well-being and professional growth. With an impressive employer pension contribution of 28.97%, generous annual leave that increases with service, and flexible working options, DVSA fosters a culture where employees can thrive while delivering quality services to the public. This role not only offers the chance to work closely with senior management but also provides opportunities for skill development and career advancement in a meaningful public service setting.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how you can support their goals, especially in governance and documentation management.
✨Tip Number 3
Practice your communication skills! Whether it’s verbal or written, being clear and concise is key. You want to impress them with your ability to convey information effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Support Manager in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Business Support Manager role. We want to see how you can contribute to our Digital & Data Directorate, so don’t hold back on showcasing relevant examples!
Show Off Your Communication Skills:Since excellent verbal and written communication is key for this role, ensure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – we’re all about quality here at StudySmarter!
Highlight Your Governance Experience:If you’ve got experience managing documentation and governance processes, make it shine in your application. We’re looking for someone who pays attention to detail, so share specific examples of how you’ve ensured quality in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role and our organisation there!
How to prepare for a job interview at DVSA.GOV
✨Know Your Stuff
Make sure you’re familiar with the job description and the key responsibilities. Brush up on governance processes, documentation management, and reporting tools like Excel and SharePoint. Being able to discuss these topics confidently will show that you’re serious about the role.
✨Showcase Your Communication Skills
Since excellent verbal and written communication is crucial for this position, prepare examples of how you've successfully communicated with stakeholders in the past. Think about specific situations where your communication made a difference, and be ready to share those stories.
✨Prepare for Behavioural Questions
Expect questions around the behaviours they’ll assess, such as 'Managing a Quality Service' and 'Working Together'. Use the STAR method (Situation, Task, Action, Result) to structure your answers, ensuring you highlight your teamwork and service delivery skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. This could be about the team dynamics, how success is measured in the role, or what challenges the directorate is currently facing. It shows your interest and helps you gauge if the role is right for you.
