Bike Training Specialist in Newcastle upon Tyne

Location: Gillingham (Kent), Newcastle-upon-Tyne (Gosforth).

Salary: £30,485 (An allowance of £5,000 per year is payable, once you are fully qualified as a trainer.)

Vacancy Type: Permanent

DVSA is looking for people who care about standards, safety and fairness, and who want to develop others to make sound professional judgements. Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary.
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday.
• Flexible working options where we encourage a great work-life balance.

You will deliver quality learning to new Bike Examiners, creating a nurturing environment for delegates to reach their full potential by recognising learning styles, providing support and feedback. Your responsibilities will include, but aren’t limited to:

• Delivering learning products that meet Learning & Development (L&D) standards, policy, Quality Assurance processes, corporate and regulatory requirements.
• Upkeeping the integrity and quality of learning products in alignment with L&D standards and policy.
• Ensuring accurate completion of handover to the business to enable continuous development where relevant.
• Collaborating with L&D and wider People & Places Directorate colleagues to foster a team ethos to bring L&D and the People & Places Directorate vision to life.
• Interacting with external delivery partners as required in alignment with DVSA and L&D standards.

To train bike examiner candidates, you must meet the following requirements:

• Be willing to work towards building and maintaining relevant experience in driving test delivery and examiner training.
• Be able to communicate clearly and calmly, even in complex situations.
• Be able to deliver feedback constructively that others can act on to improve their performance.
• Able to use judgement to make effective decisions.
• Give accurate, objective and supportive feedback to improve trainees' performance.
• Reflect on your own practice and keep your skills up to date as standards, policy and guidance change.

We will train you! Training for this position will be made up of 3 parts:

• Part 1 is Bike Examiner training.
• Part 2 is delivering tests and working from your local driving test centre.
• Part 3 will be our Training for Trainers course.

You must be successful at each stage to progress to the next stage. The Bike Examiner training is pass/fail and your employment will cease if you do not pass. If you are unable to successfully complete the Training the Trainer course within a reasonable timeframe, you may be offered a permanent contract as a Bike Examiner. Parts 2 and 3 are based on continuous improvement, not a pass/fail assessment. We will strive to help you succeed in post.

You must have held full Category A UK or EU licence (for Motorcycle) continuously for the last 3 years and must have no more than 3 penalty points. You will be required to provide evidence that you hold any essential qualifications/licenses at some point during the recruitment process. If you cannot provide evidence, your application will be withdrawn. If you do not already hold the qualifications below, you will be expected to work towards them once in post as part of your training:

• Authorised by the Secretary of State to conduct the official Category A Driving Test (Examiner Warrant Card).

Required skills/experience:

• Consistently ride to a high standard and understand what safe, legal and responsible driving looks like.
• Knowledge and experience of training methods, learning techniques and classroom presentations.
• Experience in tailoring communication to suit individual needs, using different communication methods where appropriate.
• Strong organisational and time management skills as a team and independent working.
• Strong customer service skills.
• Experience working as part of a dispersed team.
• Experience in coaching and/or mentoring.