At a Glance
- Tasks: Lead DVSA's digital delivery, shaping strategy and enhancing user experiences.
- Company: Join a key digital leader in the DVSA with a focus on innovation.
- Benefits: Earn £84,501 with generous leave, pension contributions, and flexible working options.
- Other info: Empower teams to thrive and deliver excellent public outcomes.
- Why this job: Make a real impact on millions by transforming digital services.
- Qualifications: Experience in digital delivery and team leadership required.
The predicted salary is between 69501 - 69501 £ per year.
The Chief Delivery Officer is a key Digital and Data leader in DVSA, who is accountable for developing and delivering against DVSA's digital delivery strategy and capability and ensuring a focus on enhancing end-user experiences. Alongside the Director of Digital & Data (D&D), Chief Security, Data and Technology Officers, they will collectively lead a function of talented and ambitious individuals to drive digital transformation at DVSA.
Every service DVSA delivers either is or is becoming digitally enabled, from the applications and processes for driving and vehicle tests accessed by millions of GB citizens and businesses every year right through to internal applications for internal users. Leading a growing team of around 70 FTE, covering a wide range of digital disciplines such as Business Analysts, Service Designers, User Research and Delivery professionals, the role holder has c8 direct reports and manages £50m run (RDEL) budget and £10m of capital (CDEL) pa.
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday
- Flexible working options where we encourage a great work-life balance.
Job description:
- Lead DVSA's digital delivery function, shaping strategy, capability, and culture to deliver high-quality, user-focused services at national scale.
- Oversee large multidisciplinary teams, major budgets, and a complex portfolio of digital services used by millions.
- Drive transformation to agile, product-centric delivery, improve performance and resilience, and champion innovation.
- Build strong partnerships across government and suppliers to deliver efficient, secure, and continuously improving digital services that meet user and business needs.
Your responsibilities will include, but aren't limited to:
- Lead DVSA's Digital & Data delivery function, setting strategy, vision, and direction.
- Deliver large-scale, user-focused digital services used by millions annually.
- Lead and develop multidisciplinary teams across engineering, design, and analysis.
- Manage significant budgets and complex delivery portfolios.
- Drive transformation to agile, product-centric and continuously improving ways of working.
- Ensure reliable, secure, and resilient live digital services with strong performance outcomes.
- Build strategic relationships across government, suppliers, and senior stakeholders.
- Champion innovation, modern technologies, and data-driven decision-making to improve service.
Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.
Chief Delivery Officer in London employer: DVSA.GOV
DVSA is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary package alongside generous benefits such as a substantial pension contribution and flexible working options. With a strong focus on digital transformation and user-centric services, employees are empowered to lead multidisciplinary teams and drive innovation in a supportive work culture that values collaboration and excellence.
