At a Glance
- Tasks: Lead DVSA's digital delivery, shaping strategy and enhancing user experiences.
- Company: Join a key digital leader in the DVSA with a focus on innovation.
- Benefits: Enjoy a competitive salary, generous pension contributions, and flexible working options.
- Other info: Empower your team and drive innovation in a supportive environment.
- Why this job: Make a real impact on millions by transforming digital services.
- Qualifications: Experience in digital leadership and managing large teams and budgets.
The predicted salary is between 69501 - 69501 £ per year.
Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Chatterton, Birmingham or Yeading.
Salary: £69,501 per annum (You will also receive an additional allowance of Recruitment and Retention allowance of £15,000 per annum. Therefore, your total earnings will be £84,501)
Vacancy Type: Permanent, Full Time or Part Time
Closing Date: Tuesday 30th June 2026
The Chief Delivery Officer is a key Digital and Data leader in DVSA, who is accountable for developing and delivering against DVSA's digital delivery strategy and capability and ensuring a focus on enhancing end-user experiences. Alongside the Director of Digital & Data (D&D), Chief Security, Data and Technology Officers, they will collectively lead a function of talented and ambitious individuals to drive digital transformation at DVSA.
Every service DVSA delivers either is or is becoming digitally enabled, from the applications and processes for driving and vehicle tests accessed by millions of GB citizens and businesses every year right through to internal applications for internal users. Leading a growing team of around 70 FTE, covering a wide range of digital disciplines such as Business Analysts, Service Designers, User Research and Delivery professionals, the role holder has c8 direct reports and manages £50m run (RDEL) budget and £10m of capital (CDEL) pa.
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday
- Flexible working options where we encourage a great work-life balance.
Job description:
- Lead DVSA's digital delivery function, shaping strategy, capability, and culture to deliver high-quality, user-focused services at national scale.
- Oversee large multidisciplinary teams, major budgets, and a complex portfolio of digital services used by millions.
- Drive transformation to agile, product-centric delivery, improve performance and resilience, and champion innovation.
- Build strong partnerships across government and suppliers to deliver efficient, secure, and continuously improving digital services that meet user and business needs.
Your responsibilities will include, but aren't limited to:
- Lead DVSA's Digital & Data delivery function, setting strategy, vision, and direction.
- Deliver large-scale, user-focused digital services used by millions annually.
- Lead and develop multidisciplinary teams across engineering, design, and analysis.
- Manage significant budgets and complex delivery portfolios.
- Drive transformation to agile, product-centric and continuously improving ways of working.
- Ensure reliable, secure, and resilient live digital services with strong performance outcomes.
- Build strategic relationships across government, suppliers, and senior stakeholders.
- Champion innovation, modern technologies, and data-driven decision-making to improve service.
Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.
Chief Delivery Officer employer: DVSA.GOV
As a Chief Delivery Officer at DVSA, you will be part of a forward-thinking organisation that prioritises digital transformation and user experience. With a strong commitment to employee development, flexible working options, and an impressive pension contribution, DVSA fosters a supportive work culture where innovation thrives. Join us in Bristol, Swansea, Leeds, Nottingham, Newcastle, Chatterton, Birmingham, or Yeading, and lead a talented team dedicated to delivering high-quality digital services that make a real difference to millions of users across Great Britain.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Delivery Officer
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like DVSA.GOV, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like DVSA.GOV and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Chief Delivery Officer
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for DVSA.GOV and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at DVSA.GOV
✨Get to Know Public Sector Values
Before your interview with DVSA.GOV, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for DVSA.GOV.
