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- Tasks: Be the go-to tech guru, solving IT issues and supporting colleagues daily.
- Company: Join a busy, people-focused law firm in London.
- Benefits: Competitive pay based on skills, with training and career progression opportunities.
- Why this job: Make a real difference by keeping the office running smoothly and supporting your team.
- Qualifications: Tech-savvy with a knack for problem-solving and great communication skills.
- Other info: Enjoy a collaborative culture that celebrates learning and career growth.
The predicted salary is between 30000 - 42000 £ per year.
This range is provided by DVF Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
1st Line IT Service Desk Technician – Office Support
Employment type: Permanent
Hours: 7‑hour shifts between 8am–7pm, Monday–Friday
Responsibilities:
- Are you the kind of person who enjoys being the “fixer” when tech issues strike?
- Join a busy, people‑focused law firm in London as a 1st Line IT Service Desk Technician and be the first port of call for staff needing IT assistance.
- Resolve day‑to‑day issues, answer queries, and ensure more complex matters are passed on quickly and accurately.
- Play a key part in keeping the office running smoothly and ensuring colleagues feel supported.
Team Culture:
- You’ll join a team that values collaboration, encourages learning, and genuinely celebrates progression.
- Many team members have built long‑term careers here, moving into more senior technical positions thanks to the training and support available.
Location: London, United Kingdom
How to Apply:
Preferably direct message the job poster from DVF Recruitment or get in touch if you’re keen!
Service Desk Specialist employer: DVF Recruitment
Contact Detail:
DVF Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Specialist
✨Tip Number 1
Network like a pro! Reach out to current employees at the law firm or similar companies on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for that interview! Brush up on common IT service desk scenarios and think about how you’d handle them. We want to show off our problem-solving skills and customer service flair!
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express our appreciation. It keeps us on their radar and shows we’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure our application gets seen. Plus, we can tailor our CV and cover letter to match exactly what they’re looking for.
We think you need these skills to ace Service Desk Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills for the Service Desk Specialist role. We want to see how you’ve tackled tech issues before, so don’t hold back on those examples!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to show us your personality and explain why you’re the perfect fit for our team. Mention your passion for helping others with tech problems – we love that!
Showcase Your Problem-Solving Skills: In your application, give us a sneak peek into how you approach troubleshooting. We’re looking for those ‘fixer’ moments where you’ve turned a tech disaster into a success story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at DVF Recruitment
✨Know Your Tech Inside Out
As a Service Desk Specialist, you'll be the go-to person for tech issues. Brush up on common IT problems and solutions, especially those relevant to a law firm environment. Familiarise yourself with the tools and software they use, so you can speak confidently about how you'd tackle real-life scenarios.
✨Showcase Your People Skills
This role is all about helping others, so be ready to demonstrate your communication skills. Prepare examples of how you've successfully resolved issues for colleagues in the past. Highlight your ability to stay calm under pressure and your knack for explaining technical jargon in simple terms.
✨Understand the Company Culture
Research the law firm and its values. Since they emphasise collaboration and progression, think about how you can contribute to that culture. Be prepared to discuss how you work in teams and your eagerness to learn and grow within the company.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the training opportunities available or how the team handles particularly challenging tech issues. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
