DA Customer Support Specialist in London

Customer Support Specialist – London
Join a global leading insurer\’s growing team as a Customer Support Specialist. The role supports customer service operations, requires frontline experience, and works from the London office 2–3 days per week.

Base Pay Range
Up to £42,000 per annum plus benefits.

Responsibilities & Qualifications

Deliver excellent customer service and support within established frameworks.

Demonstrate knowledge of the Consumer Duty, FCA complaints and conduct standards.

Produce root‐cause analysis reports to improve service quality.

Seniority Level
Mid‐Senior level

Employment Type
Full‐time

Job Function
Customer Service

Industry
Insurance

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