At a Glance
- Tasks: Shape and enable digital change in broking operations at a leading insurer.
- Company: Join a top London insurer with a focus on innovation and digital transformation.
- Benefits: Competitive salary, career growth, and the chance to influence real change.
- Other info: Dynamic role with opportunities to work with senior stakeholders in a collaborative environment.
- Why this job: Be the bridge between operations and digital delivery, making a tangible impact.
- Qualifications: Experience in insurance operations and strong communication skills are essential.
The predicted salary is between 100000 - 100000 £ per year.
100,000London Permanent The Digital Operations Business Partner (DOBP) is a senior, business-facing role within the leading London insurer’s Global Broking Centre (GBC), accountable for shaping, enabling and embedding digital change across broking operations.
This is not a traditional project or programme role.
The DOBP operates as the bridge between operational reality and digital delivery — deeply embedded in BAU, trusted by business leaders, and able to translate insight into practical, implementable design that supports the GBC Target Operating Model.
Skills and experience that will lead to success Essential Strong experience in insurance operations and/or broking, ideally within the London Market.
Proven track record in business-led digital, process or operating model change.
Ability to translate business needs into clear, pragmatic digital design and delivery input.
Credibility operating with senior stakeholders in complex, matrixed environments.
Excellent communication skills and sound judgement when balancing competing priorities.
Desirable Experience with broker workflows, placement processes or market platforms.
Exposure to digital trading, workflow, contract or data platforms.
Familiarity with structured change, product or delivery frameworks (used pragmatically).
What success looks like Technology teams receive clearer, more actionable business input.
Brokers and operations teams experience smoother delivery and stronger adoption.
New tools land with higher confidence, lower rework and improved BAU outcomes.
The GBC Operating Model is strengthened through delivery, not diluted.
London Market Digital Business Partner employer: DVF Recruitment
DVF Recruitment is an exceptional employer that champions innovation and professional growth, particularly in the dynamic field of AI integration within legal practices. With a supportive work culture that encourages collaboration and continuous learning, employees benefit from tailored training opportunities and the chance to work at the forefront of technology in law. Located in a vibrant area, the company offers a unique environment where legal expertise meets cutting-edge technology, making it an ideal place for those seeking meaningful and rewarding careers.
