IT Escalation Specialist - Remote & On-Call Support

IT Escalation Specialist - Remote & On-Call Support

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
DVF Recruitment

At a Glance

  • Tasks: Be the go-to person for IT support, helping with apps and hardware remotely.
  • Company: DVF Recruitment, a dynamic firm in Greater London.
  • Benefits: Flexible remote work, competitive pay, and opportunities for growth.
  • Other info: Fast-paced environment with plenty of chances to learn and advance.
  • Why this job: Join a supportive team and make a difference in tech support.
  • Qualifications: Experience in IT support and great communication skills.

The predicted salary is between 30000 - 40000 Β£ per year.

DVF Recruitment in Greater London is seeking an IT Helpdesk Technician to be the first line of contact for all IT-related support for the firm.

You will provide remote support for core applications and hardware, use Service Now for incident management, and work towards customer satisfaction.

You will assist with Office, Windows 11, and mobile device management, handling calls promptly and professionally in a professional services environment.

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IT Escalation Specialist - Remote & On-Call Support employer: DVF Recruitment

DVF Recruitment is an exceptional employer that champions innovation and professional growth, particularly in the dynamic field of AI integration within legal practices. With a supportive work culture that encourages collaboration and continuous learning, employees benefit from tailored training opportunities and the chance to work at the forefront of technology in law. Located in a vibrant area, the company offers a unique environment where legal expertise meets cutting-edge technology, making it an ideal place for those seeking meaningful and rewarding careers.

DVF Recruitment

Contact Details:

DVF Recruitment Recruitment Team

We think you need these skills to ace IT Escalation Specialist - Remote & On-Call Support

Remote Support
Incident Management
ServiceNow
Customer Satisfaction
Office Applications
Windows 11
Mobile Device Management