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For Companies At a Glance
- Tasks: Manage IT procurement, support, and equipment maintenance in a dynamic law firm.
- Company: Join a leading law firm known for its innovative approach and commitment to excellence.
- Benefits: Enjoy a competitive daily rate of £230 and flexible working hours.
- Why this job: Gain hands-on experience in IT while contributing to a professional environment with a strong team culture.
- Qualifications: Must have at least one year of technical experience and GCSE-level education.
- Other info: This is a 3-month contract role with opportunities for growth.
The predicted salary is between 40000 - 60000 £ per year.
Role Responsibilities
- Technology Administration – Procurement & Inventory Management
- Request quotes from suppliers and process purchase orders.
- Verify deliveries against orders and notify invoice approvers.
- Update the asset management system (Wisetrack) for new or replacement equipment.
- Manage the disposal of old equipment and update records accordingly.
- Conduct weekly stock checks, tracking equipment in and out to ensure availability.
- Technology Administration – Operational Support & Service Improvement
- Monitor and respond to IT support emails, logging tickets and assigning them to the appropriate team member.
- Keep track of incidents and service requests, ensuring they are assigned and resolved in a timely manner.
- Manage onboarding and offboarding processes, including tracking change forms for new starters, movers, and leavers.
- Follow up on unresolved IT issues that have been escalated beyond the team.
- Send weekly reminders to users about password expirations.
- Coordinate equipment needs for partners and associates ahead of business travel.
- Technology Administration – Repairs & Maintenance
- Log and manage repair requests with Lenovo/HP, including scheduling engineer visits for hardware fixes.
- Technology Administration – Equipment Recovery & Reuse
- Oversee the collection and processing of devices from departing employees for reuse or replacement.
- Meeting Room Technology Checks
- Regularly inspect meeting rooms to ensure all IT equipment is present and functional, replacing missing items as needed.
- Small Equipment Provision
- Supply essential tech accessories like chargers and cables on demand, including for employees traveling.
Required Skills & Experience
- At least one year of relevant technical experience.
- GCSE-level education or equivalent.
- Strong proficiency in Microsoft Office (Excel, Word, etc.).
- Experience working in a corporate environment with a focus on quality and efficiency.
- Willingness to work flexible hours and overtime if required.
Key Competencies
- Strong organisational and time management skills.
- High attention to detail.
- Excellent numerical and analytical abilities.
- Clear and concise communication skills, both written and verbal.
- A professional and client-focused approach to customer service.
- Ability to work collaboratively with technical teams to ensure smooth operations.
- Ability to remain calm and efficient under pressure and tight deadlines.
Information Technology Administrator employer: DVF Recruitment
Contact Detail:
DVF Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Administrator
✨Tip Number 1
Familiarise yourself with the specific technologies and tools mentioned in the job description, such as Wisetrack for asset management. Being able to demonstrate your knowledge of these systems during an interview can set you apart from other candidates.
✨Tip Number 2
Highlight any experience you have in procurement and inventory management. Be prepared to discuss how you've successfully managed equipment and supplies in previous roles, as this is a key responsibility for the position.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've effectively tracked incidents and service requests in past jobs. This will demonstrate your ability to manage multiple tasks and priorities, which is crucial for this role.
✨Tip Number 4
Since communication is vital in this role, practice articulating your thoughts clearly and concisely. Consider role-playing common IT support scenarios with a friend to enhance your verbal communication skills before the interview.
We think you need these skills to ace Information Technology Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant technical experience, particularly in technology administration and procurement. Emphasise your proficiency in Microsoft Office and any experience in a corporate environment.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities listed in the job description. Mention your organisational skills, attention to detail, and ability to manage IT support requests effectively.
Showcase Relevant Experience: In your application, provide examples of how you've successfully managed inventory, handled IT support tickets, or coordinated equipment needs in previous roles. Use specific metrics or outcomes where possible.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at DVF Recruitment
✨Showcase Your Technical Skills
Make sure to highlight your relevant technical experience during the interview. Be prepared to discuss specific tools and software you've used, especially Microsoft Office, as well as any experience with asset management systems like Wisetrack.
✨Demonstrate Organisational Skills
Given the role's focus on procurement and inventory management, be ready to provide examples of how you've successfully managed multiple tasks or projects simultaneously. Discuss your time management strategies and how you prioritise tasks.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, particularly in IT support scenarios. Think of past experiences where you resolved issues efficiently and be ready to explain your thought process.
✨Emphasise Communication Skills
Since the role involves liaising with various teams and users, it's crucial to demonstrate your communication skills. Practice articulating your thoughts clearly and concisely, and be prepared to discuss how you handle customer service situations.
