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For Companies At a Glance
- Tasks: Manage IT procurement, support, and equipment maintenance in a dynamic law firm.
- Company: Join a leading law firm known for its commitment to excellence and innovation.
- Benefits: Enjoy a competitive daily rate and the chance to work in a professional environment.
- Why this job: Gain hands-on experience in IT while contributing to a collaborative and fast-paced team.
- Qualifications: Must have at least one year of technical experience and strong Microsoft Office skills.
- Other info: This is a 3-month contract with potential for future opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Role Responsibilities
- Technology Administration – Procurement & Inventory Management
- Request quotes from suppliers and process purchase orders.
- Verify deliveries against orders and notify invoice approvers.
- Update the asset management system (Wisetrack) for new or replacement equipment.
- Manage the disposal of old equipment and update records accordingly.
- Conduct weekly stock checks, tracking equipment in and out to ensure availability.
- Technology Administration – Operational Support & Service Improvement
- Monitor and respond to IT support emails, logging tickets and assigning them to the appropriate team member.
- Keep track of incidents and service requests, ensuring they are assigned and resolved in a timely manner.
- Manage onboarding and offboarding processes, including tracking change forms for new starters, movers, and leavers.
- Follow up on unresolved IT issues that have been escalated beyond the team.
- Send weekly reminders to users about password expirations.
- Coordinate equipment needs for partners and associates ahead of business travel.
- Technology Administration – Repairs & Maintenance
- Log and manage repair requests with Lenovo/HP, including scheduling engineer visits for hardware fixes.
- Technology Administration – Equipment Recovery & Reuse
- Oversee the collection and processing of devices from departing employees for reuse or replacement.
- Meeting Room Technology Checks
- Regularly inspect meeting rooms to ensure all IT equipment is present and functional, replacing missing items as needed.
- Small Equipment Provision
- Supply essential tech accessories like chargers and cables on demand, including for employees traveling.
Required Skills & Experience
- At least one year of relevant technical experience.
- GCSE-level education or equivalent.
- Strong proficiency in Microsoft Office (Excel, Word, etc.).
- Experience working in a corporate environment with a focus on quality and efficiency.
- Willingness to work flexible hours and overtime if required.
Key Competencies
- Strong organisational and time management skills.
- High attention to detail.
- Excellent numerical and analytical abilities.
- Clear and concise communication skills, both written and verbal.
- A professional and client-focused approach to customer service.
- Ability to work collaboratively with technical teams to ensure smooth operations.
- Ability to remain calm and efficient under pressure and tight deadlines.
Information Technology Administrator employer: DVF Recruitment
Contact Detail:
DVF Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Administrator
✨Tip Number 1
Familiarise yourself with the specific technologies and tools mentioned in the job description, such as Wisetrack for asset management. Being able to demonstrate your knowledge of these systems during an interview can set you apart from other candidates.
✨Tip Number 2
Highlight any experience you have in procurement and inventory management. Be ready to discuss how you've successfully managed equipment and supplies in previous roles, as this is a key responsibility for the position.
✨Tip Number 3
Prepare examples of how you've handled IT support requests or incidents in the past. Showcasing your problem-solving skills and ability to work under pressure will resonate well with the hiring team.
✨Tip Number 4
Since communication is crucial in this role, practice articulating your thoughts clearly and concisely. Consider conducting mock interviews with friends or family to refine your verbal communication skills before the actual interview.
We think you need these skills to ace Information Technology Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant technical experience and skills that align with the job description. Emphasise your proficiency in Microsoft Office and any previous roles in technology administration.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities listed in the job description. Mention your experience with procurement, inventory management, and IT support to demonstrate your suitability for the role.
Showcase Relevant Experience: In your application, provide examples of how you've successfully managed IT support tickets, conducted stock checks, or coordinated equipment needs in previous roles. Use metrics where possible to quantify your achievements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at DVF Recruitment
✨Showcase Your Technical Skills
Make sure to highlight your technical experience, especially with Microsoft Office and any relevant IT systems. Be prepared to discuss specific examples of how you've used these skills in previous roles.
✨Demonstrate Organisational Abilities
Given the role's focus on procurement and inventory management, be ready to share instances where your organisational skills made a difference. Discuss how you manage multiple tasks and ensure timely completion.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding IT support and incident management. Think of scenarios where you successfully resolved issues or improved processes.
✨Emphasise Communication Skills
Since the role involves liaising with various teams and users, be sure to convey your communication style. Share examples of how you've effectively communicated technical information to non-technical colleagues.
