At a Glance
- Tasks: Manage daily complaints operations and ensure smooth issue resolution.
- Company: Leading insurer with a focus on compliance and customer satisfaction.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Join a dynamic team dedicated to excellence in customer service.
- Why this job: Make a difference by improving processes and enhancing customer experiences.
- Qualifications: Experience in complaints handling and strong stakeholder management skills.
The predicted salary is between 30000 - 40000 £ per year.
I'm working with a leading insurer looking to hire a Complaints Coordinator to join their Operations team.
Will involve managing the day-to-day operational handling of complaints ensuring compliance with market requirements and the smooth resolution of issues.
This role is ideal for someone with experience in complaints handling, enjoys stakeholder management, process improvement and ensuring complaints are managed in line with FCA/Lloyd's requirements.
If you have experience within this space, please apply!
TPBN1_UKTJ
Complaints Coordinator employer: DVF Recruitment
DVF Recruitment is an exceptional employer that champions innovation and professional growth, particularly in the dynamic field of AI integration within legal practices. With a supportive work culture that encourages collaboration and continuous learning, employees benefit from tailored training opportunities and the chance to work at the forefront of technology in law. Located in a vibrant area, the company offers a unique environment where legal expertise meets cutting-edge technology, making it an ideal place for those seeking meaningful and rewarding careers.
