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- Tasks: Be the tech guru for high-profile meetings and events in a busy Conference Centre.
- Company: Join a prestigious US law firm known for its excellence and high standards.
- Benefits: Enjoy a dynamic work environment with opportunities for international travel and professional growth.
- Why this job: Perfect for tech enthusiasts who love delivering top-notch service in a fast-paced setting.
- Qualifications: Experience in AV support, excellent customer service skills, and a calm approach under pressure.
- Other info: Ideal for those pursuing Avixa CTS certification and looking to make an impact.
The predicted salary is between 36000 - 60000 £ per year.
We’re working with one of the most prestigious US law firms to find an experienced, service-focused AV/Conference Technology Specialist for their London office. This is a fantastic opportunity to join a high-performing team delivering white-glove support for high-profile meetings, depositions, training sessions, and firm events.
You’ll be the go-to expert for all things tech in the firm’s busy Conference Centre, supporting a fast-paced environment with senior stakeholders, including Partners and external clients. The role is varied and hands-on – no two days will be the same – and requires a calm, confident individual who thrives under pressure and is passionate about delivering best-in-class service.
What You'll Be Doing:
- Acting as the first point of contact for all tech needs in the Conference Centre – from AV setups to hybrid meeting support (Zoom, Teams, WebEx).
- Managing day-to-day AV operations, ensuring rooms are fully prepped and systems are running smoothly.
- Supporting presentations, depositions, client events, and internal training with high attention to detail.
- Troubleshooting AV and IT issues quickly and professionally – always with a calm and solutions-focused approach.
- Collaborating with global teams and external vendors as needed, including occasional travel to international offices.
- Maintaining documentation, equipment logs, and inventory (cables, batteries, etc.).
- Staying up to date with emerging AV tech and systems like Crestron, Qsys, and Dante.
What We're Looking For:
- Strong background in AV/Conference Room support within a law firm, professional services or high-end corporate environment.
- Excellent customer service skills – you’ll be working closely with senior stakeholders who expect a premium experience.
- A confident communicator who can explain technical info clearly to non-technical users.
- Hands-on experience with AV systems (e.g., Crestron, Polycom/Cisco, Microsoft PowerPoint, Zoom, MS Teams).
- Working knowledge of troubleshooting signal flow, sound systems, video playback formats, and digital signage (e.g., BrightSign).
- A team player who remains cool-headed in high-pressure situations and understands the importance of preparation.
- Ideally holding (or working towards) Avixa CTS certification.
Travel: Occasional international travel may be required.
This is a brilliant role for someone who wants to be part of a well-established team at the heart of a globally recognised law firm. If you’re passionate about AV tech and thrive in client-facing, high-end environments, this one’s for you.
AV / Conference Technician / Support employer: DVF Recruitment
Contact Detail:
DVF Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV / Conference Technician / Support
✨Tip Number 1
Familiarise yourself with the specific AV systems mentioned in the job description, such as Crestron and Qsys. Having hands-on experience or even a basic understanding of these technologies will give you an edge during interviews.
✨Tip Number 2
Prepare to discuss your previous experiences in high-pressure environments, especially those involving senior stakeholders. Highlighting your ability to remain calm and deliver exceptional service will resonate well with the hiring team.
✨Tip Number 3
Showcase your troubleshooting skills by preparing examples of past technical issues you've resolved. Being able to articulate your problem-solving process will demonstrate your capability to handle the demands of the role.
✨Tip Number 4
Network with professionals in the AV and conference support field, particularly those who have experience in law firms or corporate environments. Building connections can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace AV / Conference Technician / Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in AV/Conference support, especially within a law firm or high-end corporate environment. Emphasise your technical skills and customer service experience to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for AV technology and your ability to thrive under pressure. Mention specific examples of how you've successfully managed AV operations or supported high-profile events in the past.
Highlight Relevant Skills: In your application, clearly outline your hands-on experience with AV systems like Crestron and Zoom. Discuss your troubleshooting skills and ability to communicate technical information to non-technical users effectively.
Showcase Teamwork and Adaptability: Demonstrate your ability to work as part of a team and remain calm in high-pressure situations. Provide examples of how you've collaborated with others to deliver exceptional service in fast-paced environments.
How to prepare for a job interview at DVF Recruitment
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with AV systems like Crestron and Zoom. Highlight specific instances where you've successfully managed AV setups or troubleshot issues, as this will demonstrate your capability in a high-pressure environment.
✨Emphasise Customer Service Skills
Since you'll be working closely with senior stakeholders, it's crucial to convey your excellent customer service skills. Share examples of how you've provided premium support in previous roles, especially in professional services or corporate settings.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. You may encounter non-technical users during the interview, so showcasing your ability to communicate effectively will set you apart as a confident communicator.
✨Demonstrate Calmness Under Pressure
Prepare to discuss scenarios where you've remained calm and solutions-focused during challenging situations. This is particularly important for a role that involves high-profile meetings and events, so share relevant experiences that highlight your composure.
