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For Companies At a Glance
- Tasks: Provide 1st and 2nd line support for market applications and IT systems.
- Company: Join a leading recruitment firm in the heart of London.
- Benefits: Competitive salary up to £50,000 and full-time employment.
- Why this job: Be part of a dynamic team supporting global markets with cutting-edge technology.
- Qualifications: Experience in 1st and 2nd line support roles is essential.
- Other info: Great opportunity for career growth in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Data & Technology Expert | UK & Global Markets | Senior Consultant at DVF Recruitment
Location & Employment
London — Full-time
Salary
Paying up to £50,000
Responsibilities
- Relevant 1st & 2nd Line Experience.
- Intune, Active Directory, Service Now Experience.
- Installation of market applications such as Bloomberg, Factset & thinkFolio, Eikon & Microsoft SCCM would be highly beneficial.
Qualifications
- Experience in 1st & 2nd line support roles.
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2nd Line Support Analyst employer: DVF Recruitment
Contact Detail:
DVF Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line Support Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a 2nd Line Support Analyst role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of Intune, Active Directory, and Service Now. We want you to feel confident discussing your experience with market applications like Bloomberg and Eikon, so practice makes perfect!
✨Tip Number 3
Tailor your approach! When applying through our website, make sure to highlight your relevant 1st and 2nd line support experience. Show us how your skills align with the responsibilities listed in the job description.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace 2nd Line Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant 1st and 2nd line support experience. We want to see how your skills match up with the job description, so don’t be shy about showcasing your expertise in Intune, Active Directory, and any market applications you've worked with.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. We love seeing enthusiasm, so let us know what excites you about working with us at StudySmarter and how you can contribute to our team.
Showcase Your Problem-Solving Skills: In your application, highlight specific examples of how you've tackled challenges in previous roles. We’re looking for someone who can think on their feet, especially when it comes to supporting users with tech issues, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join the StudySmarter family!
How to prepare for a job interview at DVF Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Intune, Active Directory, and Service Now. Be ready to discuss how you've used these tools in previous roles, as well as any challenges you faced and how you overcame them.
✨Showcase Your Installation Skills
Since installation of market applications like Bloomberg and Eikon is key, prepare to talk about your experience with these systems. If possible, bring examples of how you successfully installed or troubleshot these applications in the past.
✨Practice Common Support Scenarios
Expect to be asked about common 1st and 2nd line support scenarios. Practise explaining your thought process when resolving issues, as this will demonstrate your problem-solving skills and technical expertise.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you'll be working on, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
