At a Glance
- Tasks: Run discovery sessions, design pilots, and demo solutions tailored to customer needs.
- Company: Join a seed-stage tech company transforming operations for major retailers across Europe.
- Benefits: Competitive salary, equity options, and remote work flexibility.
- Other info: Work directly with founders and enjoy quarterly team offsites.
- Why this job: Be the first pre-sales hire and shape the future of our function in your region.
- Qualifications: 3+ years in pre-sales or solutions engineering with experience in Operations or Finance.
The predicted salary is between 60000 - 80000 € per year.
Remote-first across Europe. Occasional travel to Prague and to customer sites.
About the role
Duvo helps big companies actually finish the operational work that nobody on their team has time to close. The stuff that lives across an ERP, a few portals, somebody's inbox, three spreadsheets, and the occasional phone call. We map it, improve it, and run it for them.
Our customers include one of Europe's largest online grocery retailers, a global beauty e-commerce brand, a Middle East retail group, and a European pharmacy chain. The buyer is usually a Head of Operations, Supply Chain, Finance or IT at a large retailer or FMCG brand. New deals land at €100k-€250k ARR and grow from there.
This role sits between sales and engineering. You own the technical story in a deal, you run the workshops with the customer's ops and IT people, and you design the pilot that gets us from 'this looks interesting' to a signed contract. You'll work directly with the founders and the AE in your region.
What you'll do
- Run discovery and process mapping with customer teams. Take what they actually do across half a dozen systems, including the handoffs and exceptions, and turn it into a pilot scope with a clear Definition of Done.
- Build and demo pilots inside the product. We don't show generic decks. Every demo runs against the customer's process, with their data shape and their approval rules and their write-back targets.
- Own the technical evaluation. Security review, integration sizing, the IT objections. Bring engineering in when you actually need them.
- Stay in the deal through pilot delivery. The customer's outcome has to be verifiable, not just demoable, and that part lands with you.
Who you are
- 3+ years in pre-sales, solutions engineering, forward-deployed, or implementation consulting. You've sold into Operations, Supply Chain or Finance buyers at enterprise companies. Retail or FMCG is a bonus.
- You get your hands dirty with SQL, a bit of scripting, REST APIs, basic Python. You don't have to be a software engineer. You do have to be the person who can debug an integration live on a call.
- You read a buying committee well. You know who the champion is, who the blocker is, and when to escalate.
- You explain things in plain English. You push back on customer asks when they hurt the pilot. Your call summaries are good enough that the rep just forwards them.
What we offer
- Competitive salary and equity. We share the range on the first call.
- Seed-stage company backed by Index Ventures ($15M seed). Our founder and CEO is Tom Cupr, who previously founded one of Europe's largest online grocery retailers.
- You're the first pre-sales hire in your region. The function is yours to build.
- Remote across Europe / the US, with travel to customer sites in your region and a team offsite once a quarter.
How we hire
- Recruiter screen 45 minutes with Omar (Head of Commercial) on the company and quick intros
- 45 minutes with Omar going deep on your background
- Working session: you deliver a demo to us
- Founder interview
We try to close the loop in under three weeks. If this is the kind of problem you want to spend your time on, get in touch.
Pre-sales Engineer (EU/UK Based - Remote) in London employer: Duvo
Duvo is an exceptional employer that champions a remote-first culture across Europe, offering flexibility and the opportunity to work with innovative clients in the retail and FMCG sectors. With competitive salaries, equity options, and the chance to shape the pre-sales function from the ground up, employees benefit from a collaborative environment that encourages personal growth and direct interaction with company founders. The unique blend of technical and operational challenges ensures that every day brings meaningful work, making it a rewarding place for those looking to make a significant impact.
StudySmarter Expert Advice🤫
We think this is how you could land Pre-sales Engineer (EU/UK Based - Remote) in London
✨Tip Number 1
Get to know the company inside out! Research Duvo's projects, clients, and values. This way, when you chat with us, you can show off your knowledge and passion for what we do.
✨Tip Number 2
Practice your demo skills! Since you'll be running workshops and demos, make sure you're comfortable showcasing your technical know-how. Tailor your examples to our potential customers' needs to really impress us.
✨Tip Number 3
Network like a pro! Connect with people in the industry on LinkedIn or at events. You never know who might have insights or connections that could help you land that pre-sales engineer role with us.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're genuinely interested in joining our team.
We think you need these skills to ace Pre-sales Engineer (EU/UK Based - Remote) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Pre-sales Engineer. Highlight your experience in pre-sales, solutions engineering, and any relevant technical skills like SQL or Python. We want to see how your background aligns with what we do at Duvo!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how you can help us tackle operational challenges for our clients. Keep it conversational and show us your personality!
Showcase Your Technical Skills:Since this role involves a bit of tech wizardry, don’t shy away from mentioning your hands-on experience with integrations, APIs, or any relevant tools. We love candidates who can get their hands dirty and debug on the fly!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen on joining the team!
How to prepare for a job interview at Duvo
✨Know Your Tech Inside Out
As a Pre-sales Engineer, you'll need to be comfortable with SQL, REST APIs, and basic Python. Brush up on these skills before the interview. Be ready to discuss how you've used them in past roles, especially in relation to operations and supply chain.
✨Understand the Customer's Needs
Familiarise yourself with the types of companies Duvo works with, like large retailers and FMCG brands. Think about their pain points and how your experience can help solve them. Prepare examples of how you've successfully mapped processes or run workshops in previous roles.
✨Prepare for Live Demos
Since you'll be building and demoing pilots, practice delivering a demo that showcases your ability to tailor solutions to specific customer needs. Use real-world scenarios and data to make your presentation relatable and impactful.
✨Communicate Clearly and Confidently
You'll need to explain complex technical concepts in plain English. Practice summarising your past projects and experiences succinctly. This will not only help you during the interview but also demonstrate your ability to communicate effectively with clients.
