At a Glance
- Tasks: Run discovery sessions, map processes, and design pilots for customer success.
- Company: Join a seed-stage tech company transforming operations for major retailers.
- Benefits: Competitive salary, equity options, and remote work flexibility.
- Other info: Work directly with founders and enjoy quarterly team offsites.
- Why this job: Be the first pre-sales hire and shape the future of our function.
- Qualifications: 3+ years in pre-sales or solutions engineering with SQL and scripting skills.
The predicted salary is between 60000 - 75000 £ per year.
Remote-first across Europe. Occasional travel to Prague and to customer sites.
About the role: Duvo helps big companies actually finish the operational work that nobody on their team has time to close. The stuff that lives across an ERP, a few portals, somebody's inbox, three spreadsheets, and the occasional phone call. We map it, improve it, and run it for them. Our customers include one of Europe's largest online grocery retailers, a global beauty e-commerce brand, a Middle East retail group, and a European pharmacy chain. The buyer is usually a Head of Operations, Supply Chain, Finance or IT at a large retailer or FMCG brand. New deals land at €100k-€250k ARR and grow from there.
This role sits between sales and engineering. You own the technical story in a deal, you run the workshops with the customer's ops and IT people, and you design the pilot that gets us from 'this looks interesting' to a signed contract. You'll work directly with the founders and the AE in your region.
What you'll do:
- Run discovery and process mapping with customer teams.
- Take what they actually do across half a dozen systems, including the handoffs and exceptions, and turn it into a pilot scope with a clear Definition of Done.
- Build and demo pilots inside the product. We don't show generic decks. Every demo runs against the customer's process, with their data shape and their approval rules and their write-back targets.
- Own the technical evaluation. Security review, integration sizing, the IT objections. Bring engineering in when you actually need them.
- Stay in the deal through pilot delivery. The customer's outcome has to be verifiable, not just demoable, and that part lands with you.
Who you are:
- 3+ years in pre-sales, solutions engineering, forward-deployed, or implementation consulting.
- You've sold into Operations, Supply Chain or Finance buyers at enterprise companies. Retail or FMCG is a bonus.
- You get your hands dirty with SQL, a bit of scripting, REST APIs, basic Python. You don't have to be a software engineer. You do have to be the person who can debug an integration live on a call.
- You read a buying committee well. You know who the champion is, who the blocker is, and when to escalate.
- You explain things in plain English. You push back on customer asks when they hurt the pilot. Your call summaries are good enough that the rep just forwards them.
What we offer:
- Competitive salary and equity. We share the range on the first call.
- Seed-stage company backed by Index Ventures ($15M seed).
- Our founder and CEO is Tom Cupr, who previously founded one of Europe's largest online grocery retailers.
- You're the first pre-sales hire in your region. The function is yours to build.
- Remote across Europe / the US, with travel to customer sites in your region and a team offsite once a quarter.
How we hire:
- Recruiter screen 45 minutes with Omar (Head of Commercial) on the company and quick intros.
- 45 minutes with Omar going deep on your background.
- Working session: you deliver a demo to us.
- Founder interview.
- We try to close the loop in under three weeks.
If this is the kind of problem you want to spend your time on, get in touch.
Remote Pre-sales Engineer (EU/UK Based - Remote) in Southampton employer: Duvo Inc
Duvo is an exceptional employer that empowers its employees to take ownership of their roles, particularly in the dynamic position of Sales Enablement Manager. With a competitive salary and equity package, a collaborative work culture, and the opportunity to build a partner enablement function from the ground up, Duvo fosters professional growth and innovation. The remote work flexibility across Europe, combined with occasional travel and quarterly offsites in Prague, makes it an attractive workplace for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Pre-sales Engineer (EU/UK Based - Remote) in Southampton
✨Tip Number 1
Get to know the company inside out before your interview. Understand their products, services, and the specific challenges they solve for their clients. This will help you tailor your discussions and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your demo skills! Since you'll be running workshops and demos, make sure you can present confidently and clearly. Use real-world examples to illustrate how you can help potential clients, and don’t shy away from showing your technical chops.
✨Tip Number 3
Network with current employees or others in the industry. They can provide insights into the company culture and what they value in candidates. Plus, it’s a great way to get your name out there and potentially get a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and serious about joining our team at Duvo.
We think you need these skills to ace Remote Pre-sales Engineer (EU/UK Based - Remote) in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role. Highlight your experience in pre-sales and solutions engineering, especially if you've worked with Operations or Supply Chain buyers. We want to see how your skills align with what we do at Duvo!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're excited about the role and how your background makes you a perfect fit. Don't forget to mention any relevant experience with SQL or APIs – we love that stuff!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex problems in previous roles. We’re looking for someone who can debug integrations and navigate customer challenges, so share those stories with us!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, we love seeing candidates take that extra step!
How to prepare for a job interview at Duvo Inc
✨Know Your Tech Inside Out
As a Pre-sales Engineer, you'll need to be comfortable with SQL, REST APIs, and basic Python. Brush up on these skills before the interview. Be ready to discuss how you've used them in past roles, especially in relation to operations and supply chain.
✨Understand the Customer's Needs
Research Duvo's clients and their industries. Familiarise yourself with the challenges faced by Heads of Operations, Supply Chain, Finance, or IT at large retailers. This will help you tailor your responses and demonstrate that you can effectively map their processes.
✨Prepare for Live Demos
Since you'll be running workshops and demos, practice delivering a demo that showcases how you would approach a customer's specific process. Use real-world examples to illustrate your points and make sure you can adapt on the fly if questions arise.
✨Communicate Clearly and Confidently
You’ll need to explain complex technical concepts in plain English. Practice summarising your past experiences and technical evaluations succinctly. Good call summaries are crucial, so think about how you can convey information clearly and effectively during the interview.
