At a Glance
- Tasks: Lead technical discussions and design pilots for major clients in a remote-first environment.
- Company: Join a seed-stage tech company backed by top investors, revolutionising operational efficiency.
- Benefits: Competitive salary, equity options, and remote work flexibility with quarterly team offsites.
- Other info: Work directly with founders and enjoy a dynamic, collaborative culture.
- Why this job: Be the first pre-sales hire and shape the future of our solutions in your region.
- Qualifications: 3+ years in pre-sales or solutions engineering, with experience in Operations or Supply Chain.
Remote-first across Europe. Occasional travel to Prague and to customer sites.
About the role
Duvo helps big companies actually finish the operational work that nobody on their team has time to close. The stuff that lives across an ERP, a few portals, somebody's inbox, three spreadsheets, and the occasional phone call. We map it, improve it, and run it for them. Our customers include one of Europe's largest online grocery retailers, a global beauty e-commerce brand, a Middle East retail group, and a European pharmacy chain. The buyer is usually a Head of Operations, Supply Chain, Finance or IT at a large retailer or FMCG brand. New deals land at €100k-€250k ARR and grow from there.
This role sits between sales and engineering. You own the technical story in a deal, you run the workshops with the customer's ops and IT people, and you design the pilot that gets us from 'this looks interesting' to a signed contract. You'll work directly with the founders and the AE in your region.
What you'll do
- Run discovery and process mapping with customer teams.
- Take what they actually do across half a dozen systems, including the handoffs and exceptions, and turn it into a pilot scope with a clear Definition of Done.
- Build and demo pilots inside the product. We don't show generic decks. Every demo runs against the customer's process, with their data shape and their approval rules and their write-back targets.
- Own the technical evaluation. Security review, integration sizing, the IT objections. Bring engineering in when you actually need them.
- Stay in the deal through pilot delivery. The customer's outcome has to be verifiable, not just demoable, and that part lands with you.
Who you are
- 3+ years in pre-sales, solutions engineering, forward-deployed, or implementation consulting.
- You've sold into Operations, Supply Chain or Finance buyers at enterprise companies. Retail or FMCG is a bonus.
- You get your hands dirty with SQL, a bit of scripting, REST APIs, basic Python. You don't have to be a software engineer. You do have to be the person who can debug an integration live on a call.
- You read a buying committee well. You know who the champion is, who the blocker is, and when to escalate.
- You explain things in plain English. You push back on customer asks when they hurt the pilot. Your call summaries are good enough that the rep just forwards them.
What we offer
- Competitive salary and equity. We share the range on the first call.
- Seed-stage company backed by Index Ventures ($15M seed).
- Our founder and CEO is Tom Cupr, who previously founded one of Europe's largest online grocery retailers.
- You're the first pre-sales hire in your region. The function is yours to build.
- Remote across Europe / the US, with travel to customer sites in your region and a team offsite once a quarter.
How we hire
- Recruiter screen 45 minutes with Omar (Head of Commercial) on the company and quick intros.
- 45 minutes with Omar going deep on your background.
- Working session: you deliver a demo to us.
- Founder interview.
- We try to close the loop in under three weeks.
If this is the kind of problem you want to spend your time on, get in touch.
Remote Pre-sales Engineer (EU/UK Based - Remote) employer: Duvo Inc
Duvo is an exceptional employer that champions a remote-first work culture across Europe, offering flexibility and the opportunity to engage with high-profile clients in the retail and FMCG sectors. With competitive salaries, equity options, and the chance to shape the pre-sales function from the ground up, employees benefit from direct collaboration with founders and a supportive team environment that fosters professional growth and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Pre-sales Engineer (EU/UK Based - Remote)
✨Tip Number 1
Get to know the company inside out before your interview. Understand their products, their customers, and the challenges they face. This will help you tailor your discussions and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your demo skills! Since you'll be running workshops and demos, make sure you can present confidently and clearly. Use real-world examples to illustrate how you can solve problems for their clients.
✨Tip Number 3
Network with current employees or others in the industry. They can provide insights into the company culture and what they value in a candidate. Plus, it might just give you an edge in the hiring process!
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website to keep everything streamlined!
We think you need these skills to ace Remote Pre-sales Engineer (EU/UK Based - Remote)
Some tips for your application 🫡
Show Your Technical Skills:Make sure to highlight your experience with SQL, scripting, and APIs in your application. We want to see that you can get your hands dirty and debug integrations, so don’t hold back on showcasing your technical prowess!
Tailor Your Application:When applying, customise your CV and cover letter to reflect the specific skills and experiences that align with the role. We love seeing how your background fits into our world of operations and supply chain, so make it personal!
Be Clear and Concise:We appreciate straightforward communication, so keep your application clear and to the point. Use plain English to explain your experiences and achievements, just like you would in a call with a customer.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Duvo Inc
✨Know Your Tech Inside Out
As a Pre-sales Engineer, you'll need to be comfortable with SQL, REST APIs, and basic Python. Brush up on these skills before the interview. Be ready to discuss how you've used them in past roles, especially in relation to operations or supply chain.
✨Understand the Customer's Needs
Research Duvo's clients and their industries. Familiarise yourself with the challenges faced by Heads of Operations, Supply Chain, Finance, or IT at large retailers. This will help you tailor your responses and demonstrate that you can speak their language.
✨Prepare for Live Demos
Since you'll be running workshops and demos, practice delivering a demo that showcases how you would approach a customer's specific process. Use real-world examples to illustrate your points and show how you can adapt to their needs.
✨Master the Art of Communication
You need to explain complex technical concepts in plain English. Practice summarising your past projects and experiences clearly and concisely. This will not only help you during the interview but also in your future role when dealing with clients.
