At a Glance
- Tasks: Run discovery sessions, map processes, and design pilots for customer success.
- Company: Join a seed-stage tech company transforming operations for major retailers.
- Benefits: Competitive salary, equity options, and remote work flexibility.
- Other info: Work directly with founders and enjoy quarterly team offsites.
- Why this job: Be the first pre-sales hire and shape the future of our function.
- Qualifications: 3+ years in pre-sales or solutions engineering with SQL and scripting skills.
The predicted salary is between 60000 - 75000 £ per year.
Remote-first across Europe. Occasional travel to Prague and to customer sites.
About the role
Duvo helps big companies actually finish the operational work that nobody on their team has time to close. The stuff that lives across an ERP, a few portals, somebody's inbox, three spreadsheets, and the occasional phone call. We map it, improve it, and run it for them. Our customers include one of Europe's largest online grocery retailers, a global beauty e-commerce brand, a Middle East retail group, and a European pharmacy chain. The buyer is usually a Head of Operations, Supply Chain, Finance or IT at a large retailer or FMCG brand. New deals land at €100k-€250k ARR and grow from there.
This role sits between sales and engineering. You own the technical story in a deal, you run the workshops with the customer's ops and IT people, and you design the pilot that gets us from "this looks interesting" to a signed contract. You'll work directly with the founders and the AE in your region.
What you'll do
- Run discovery and process mapping with customer teams.
- Take what they actually do across half a dozen systems, including the handoffs and exceptions, and turn it into a pilot scope with a clear Definition of Done.
- Build and demo pilots inside the product. We don't show generic decks. Every demo runs against the customer's process, with their data shape and their approval rules and their write-back targets.
- Own the technical evaluation. Security review, integration sizing, the IT objections. Bring engineering in when you actually need them.
- Stay in the deal through pilot delivery. The customer's outcome has to be verifiable, not just demoable, and that part lands with you.
Who you are
- 3+ years in pre-sales, solutions engineering, forward-deployed, or implementation consulting.
- You've sold into Operations, Supply Chain or Finance buyers at enterprise companies. Retail or FMCG is a bonus.
- You get your hands dirty with SQL, a bit of scripting, REST APIs, basic Python. You don't have to be a software engineer. You do have to be the person who can debug an integration live on a call.
- You read a buying committee well. You know who the champion is, who the blocker is, and when to escalate.
- You explain things in plain English. You push back on customer asks when they hurt the pilot. Your call summaries are good enough that the rep just forwards them.
What we offer
- Competitive salary and equity. We share the range on the first call.
- Seed-stage company backed by Index Ventures ($15M seed).
- Our founder and CEO is Tom Cupr, who previously founded one of Europe's largest online grocery retailers.
- You're the first pre-sales hire in your region. The function is yours to build.
- Remote across Europe / the US, with travel to customer sites in your region and a team offsite once a quarter.
How we hire
- Recruiter screen 45 minutes with Omar (Head of Commercial) on the company and quick intros.
- 45 minutes with Omar going deep on your background.
- Working session: you deliver a demo to us.
- Founder interview.
- We try to close the loop in under three weeks.
If this is the kind of problem you want to spend your time on, get in touch.
Remote Pre-sales Engineer (EU/UK Based - Remote) in Newport employer: Duvo Inc
Duvo is an exceptional employer that champions a remote-first work culture across Europe, offering flexibility and the opportunity to engage with high-profile clients in the retail and FMCG sectors. With competitive salaries, equity options, and a unique chance to shape the pre-sales function in your region, employees benefit from direct collaboration with founders and a supportive team environment that fosters professional growth and innovation. The occasional travel to Prague and customer sites adds an exciting dimension to the role, making it a rewarding place for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Pre-sales Engineer (EU/UK Based - Remote) in Newport
✨Tip Number 1
Get to know the company inside out before your interview. Understand their products, services, and the specific challenges they solve for their clients. This will help you tailor your discussions and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your demo skills! Since you'll be building and showcasing pilots, make sure you can present technical concepts clearly and confidently. Use real-world examples to demonstrate how you can address customer needs effectively.
✨Tip Number 3
Network with current employees or industry peers who have experience in pre-sales roles. They can provide insights into the company culture and the specifics of the role, which can give you an edge during interviews.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the position and the company.
We think you need these skills to ace Remote Pre-sales Engineer (EU/UK Based - Remote) in Newport
Some tips for your application 🫡
Show Us Your Technical Skills:Make sure to highlight your experience with SQL, scripting, and APIs in your application. We want to see how you can get your hands dirty and debug integrations, so don’t hold back on showcasing your technical prowess!
Tailor Your Application:When applying, customise your CV and cover letter to reflect the specific skills and experiences that align with the role. Mention your experience with Operations, Supply Chain, or Finance buyers, as this will resonate with us and show you understand our customers.
Keep It Clear and Concise:We appreciate straightforward communication, so make sure your application is easy to read. Use plain English to explain your past experiences and achievements, and keep it focused on what makes you a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. This helps us keep track of applications better and ensures you’re considered for the role. Plus, it’s super easy and quick!
How to prepare for a job interview at Duvo Inc
✨Know Your Customer's World
Before the interview, dive deep into understanding the industries and companies Duvo works with. Familiarise yourself with the challenges faced by Heads of Operations, Supply Chain, Finance, or IT in large retailers and FMCG brands. This will help you tailor your responses and demonstrate that you can speak their language.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with SQL, scripting, REST APIs, and basic Python. Think of specific examples where you've debugged integrations or solved technical issues during a pre-sales process. This will show that you’re not just a sales person but someone who can bridge the gap between sales and engineering.
✨Prepare for Real-World Scenarios
Since you'll be running workshops and demos based on customer processes, practice presenting a demo that reflects a real-world scenario. Use hypothetical data that mirrors what a customer might have. This will illustrate your ability to create tailored solutions and engage effectively with client teams.
✨Master the Art of Communication
During the interview, focus on how you explain complex concepts in plain English. Practice summarising your past experiences succinctly, as if you were preparing a call summary for a sales rep. This skill is crucial for ensuring everyone on the team is aligned and understands the customer's needs.
