At a Glance
- Tasks: Run discovery sessions, build pilots, and demo solutions tailored to customer needs.
- Company: Join a seed-stage tech company transforming operational efficiency for major brands.
- Benefits: Competitive salary, equity options, and remote work flexibility across Europe.
- Other info: Work directly with founders and enjoy quarterly team offsites.
- Why this job: Be the first pre-sales hire and shape the future of our function.
- Qualifications: 3+ years in pre-sales or solutions engineering with strong SQL and integration skills.
Remote-first across Europe. Occasional travel to Prague and to customer sites.
About the role
Duvo helps big companies actually finish the operational work that nobody on their team has time to close. The stuff that lives across an ERP, a few portals, somebody's inbox, three spreadsheets, and the occasional phone call. We map it, improve it, and run it for them. Our customers include one of Europe's largest online grocery retailers, a global beauty e-commerce brand, a Middle East retail group, and a European pharmacy chain. The buyer is usually a Head of Operations, Supply Chain, Finance or IT at a large retailer or FMCG brand. New deals land at €100k-€250k ARR and grow from there.
This role sits between sales and engineering. You own the technical story in a deal, you run the workshops with the customer's ops and IT people, and you design the pilot that gets us from 'this looks interesting' to a signed contract. You'll work directly with the founders and the AE in your region.
What you'll do
- Run discovery and process mapping with customer teams.
- Take what they actually do across half a dozen systems, including the handoffs and exceptions, and turn it into a pilot scope with a clear Definition of Done.
- Build and demo pilots inside the product. We don't show generic decks. Every demo runs against the customer's process, with their data shape and their approval rules and their write-back targets.
- Own the technical evaluation. Security review, integration sizing, the IT objections. Bring engineering in when you actually need them.
- Stay in the deal through pilot delivery. The customer's outcome has to be verifiable, not just demoable, and that part lands with you.
Who you are
- 3+ years in pre-sales, solutions engineering, forward-deployed, or implementation consulting.
- You've sold into Operations, Supply Chain or Finance buyers at enterprise companies. Retail or FMCG is a bonus.
- You get your hands dirty with SQL, a bit of scripting, REST APIs, basic Python. You don't have to be a software engineer. You do have to be the person who can debug an integration live on a call.
- You read a buying committee well. You know who the champion is, who the blocker is, and when to escalate.
- You explain things in plain English. You push back on customer asks when they hurt the pilot. Your call summaries are good enough that the rep just forwards them.
What we offer
- Competitive salary and equity. We share the range on the first call.
- Seed-stage company backed by Index Ventures ($15M seed).
- Our founder and CEO is Tom Cupr, who previously founded one of Europe's largest online grocery retailers.
- You're the first pre-sales hire in your region. The function is yours to build.
- Remote across Europe / the US, with travel to customer sites in your region and a team offsite once a quarter.
How we hire
- Recruiter screen 45 minutes with Omar (Head of Commercial) on the company and quick intros.
- 45 minutes with Omar going deep on your background.
- Working session: you deliver a demo to us.
- Founder interview.
- We try to close the loop in under three weeks.
If this is the kind of problem you want to spend your time on, get in touch.
Remote Pre-sales Engineer (EU/UK Based - Remote) in Essex employer: Duvo Inc
Duvo is an exceptional employer that champions a remote-first work culture across Europe, offering flexibility and the opportunity to engage with high-profile clients in the retail and FMCG sectors. With competitive salaries, equity options, and the chance to shape the pre-sales function from the ground up, employees benefit from direct collaboration with founders and a supportive team environment that fosters professional growth and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Pre-sales Engineer (EU/UK Based - Remote) in Essex
✨Tip Number 1
Get to know the company inside out before your interview. Understand their products, services, and the specific challenges they solve for their clients. This will help you tailor your discussions and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your demo skills! Since you'll be building and showcasing pilots, make sure you can present technical concepts clearly and confidently. Use real-world examples to demonstrate how you can address customer needs effectively.
✨Tip Number 3
Network with current employees or industry peers who have experience in pre-sales roles. They can provide insights into the company culture and the specifics of the role, which can give you an edge during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining our team.
We think you need these skills to ace Remote Pre-sales Engineer (EU/UK Based - Remote) in Essex
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role. Highlight your experience in pre-sales, solutions engineering, and any relevant skills like SQL or Python. We want to see how your background fits with what we do at Duvo!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how you can help us tackle those operational challenges. Keep it conversational and genuine – we love personality!
Showcase Your Technical Skills:Since this role involves a bit of tech, don’t shy away from mentioning your hands-on experience with integrations and debugging. We want to know how you can bring value to our customers right from the get-go!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Duvo Inc
✨Know Your Customer's Needs
Before the interview, research the types of companies Duvo works with and their specific challenges. Understand the operational pain points in sectors like retail and FMCG, as this will help you tailor your responses and demonstrate your knowledge during the interview.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with SQL, scripting, and REST APIs. You might be asked to debug a hypothetical integration issue, so brush up on your technical skills and be ready to explain complex concepts in plain English.
✨Demonstrate Your Process Mapping Ability
Since the role involves running discovery and process mapping workshops, think of examples from your past experiences where you've successfully mapped processes or designed pilots. Be ready to share how you approached these tasks and the outcomes.
✨Engage with the Interviewers
During the working session, when delivering a demo, make it interactive. Ask for feedback and engage with the interviewers as if they were actual customers. This will showcase your ability to communicate effectively and adapt to the audience's needs.
