At a Glance
- Tasks: Work directly with clients to implement AI solutions and improve their workflows.
- Company: Join a dynamic AI company focused on real customer impact.
- Benefits: Competitive pay, equity options, and a culture of ownership.
- Other info: Fast-paced environment with opportunities for growth and travel.
- Why this job: Make a tangible difference in businesses by deploying cutting-edge AI technology.
- Qualifications: 5+ years in customer-facing roles with AI experience preferred.
The predicted salary is between 60000 - 80000 £ per year.
FDEs are how Duvo brings AI to life inside our customers. You sit at the front line, map their workflows on the Duvo platform, improve the underlying processes, and turn the result into running agents that deliver tangible business impact. Scoping, building, debugging, handover, expansion. You own the customer outcome end to end and you own the relationship that goes with it. You won't write the core product. You will write the glue: integration scripts, agent configurations, data transformations, prototypes—whatever it takes to get an agent running against a customer's actual systems. You'll spend real time inside their stack and inside their team. If you like the messy middle between AI, process, and customer, this is the role. You will be deployed directly with our clients, mostly in onsite/hybrid mode of work, and you will travel a lot.
What you'll do
- Embed with customers from kickoff through go-live and beyond
- Map customer workflows directly on the Duvo platform and decide what's worth automating, what's worth fixing first, and what's blocked
- Improve the underlying processes where it matters. Don't automate broken flows, redesign them
- Translate business logic into agent behavior: actions, decision rules, exception paths, fallbacks
- Configure and ship agents against real customer systems (ERPs, portals, spreadsheets, email, custom tools)
- Write integration code, scripts, and prototypes when the situation calls for it
- Debug live agents in production environments and iterate quickly
- Build and own the working relationship with customer stakeholders, from operators to sponsors
- Run working sessions, engage with technical counterparts, and push back when needed
- Make AI real for the customer. Move them from pilot energy to measurable business outcomes
- Capture reusable patterns, templates, and runbooks so the next deployment is faster
- Send recurring workflow patterns back to Product and Engineering as real signal
What success looks like
- Multiple agents in production across clients, with measurable business impact
- Customers point to specific KPIs that moved because of your work
- Customers treat you as a trusted operator and want you in the room
- Process improvements you drove are visible in the customer's day-to-day, not just in the agent
- Transformation Managers want you on their hardest accounts
- Accounts you own expand because the relationship and the results are both there
- Each deployment is faster than the last because you've left behind reusable assets
Background and qualifications
- 5+ years in roles where you've shipped against real customer environments with a preference for AI-native candidates: building, deploying, or operating AI and agentic systems in customer-facing settings
- Likely backgrounds: Forward-deployed engineering or solutions engineering at an AI-first company; Applied AI / ML engineering with direct customer exposure; Technical consulting on AI or automation projects where you owned delivery and the client relationship; Operations or product roles where you've built and shipped AI-powered tooling against messy real-world systems
- Retail, e-commerce, or CPG background is a strong plus. Fluency in operational domains (supply chain, procurement, category management, merchandising, finance ops, supplier management, warehousing) helps you ramp faster on customer accounts
Skills
- Hands-on with modern AI tooling: LLMs, agent frameworks, prompt engineering, evals, MCP, retrieval
- Strong systems thinking and engineering judgment
- Process design instinct: you can spot waste, redundancy, and bad handoffs and propose something better
- Comfortable in code-adjacent territory: SQL, Python or JS scripting, APIs, JSON, webhooks, light data work
- Familiarity with ERPs and enterprise stacks is a plus
- Able to lead a working session, manage a stakeholder, push back on bad scope, and explain trade-offs without jargon
- Fluent English. Additional European languages are a plus
Mindset
- Bias to ship
- Comfortable with ambiguity, half-built systems, and changing requirements
- Low ego, high standards
- Customer-obsessed. You build trust by being useful, not by being polished
- Commercially aware and able to help customers believe in what you're building
- Honest about what's working and what isn't
Benefits
- A small, sharp team that values ownership and candor
- Real product and culture leverage from day one
- Customer-facing impact: your work ships and moves the business
- Competitive compensation including equity
- Option to trade cash for equity
Forward Deployed Engineer (EU/UK Based) in City of Westminster employer: Duvo Inc
At Duvo, we pride ourselves on being an exceptional employer that fosters a culture of ownership and collaboration. As a Forward Deployed Engineer, you'll be at the forefront of AI innovation, working closely with clients to deliver tangible business outcomes while enjoying competitive compensation and equity options. Our small, dynamic team values candor and provides ample opportunities for personal and professional growth, making it an ideal environment for those looking to make a meaningful impact in the tech landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Forward Deployed Engineer (EU/UK Based) in City of Westminster
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Duvo Inc or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Duvo Inc.
✨Tap into Online Developer Communities
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✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Duvo Inc that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Forward Deployed Engineer (EU/UK Based) in City of Westminster
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Duvo Inc.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Duvo Inc and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Duvo Inc
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Duvo Inc uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
