At a Glance
- Tasks: Run discovery sessions, build pilots, and demo solutions tailored to customer needs.
- Company: Join a seed-stage tech company transforming operational efficiency for major brands.
- Benefits: Competitive salary, equity options, and remote work flexibility across Europe.
- Other info: Work directly with founders and enjoy quarterly team offsites.
- Why this job: Be the first pre-sales hire and shape the future of our function.
- Qualifications: 3+ years in pre-sales or solutions engineering with SQL and scripting skills.
Remote-first across Europe. Occasional travel to Prague and to customer sites.
About the role
Duvo helps big companies actually finish the operational work that nobody on their team has time to close. The stuff that lives across an ERP, a few portals, somebody's inbox, three spreadsheets, and the occasional phone call. We map it, improve it, and run it for them. Our customers include one of Europe's largest online grocery retailers, a global beauty e-commerce brand, a Middle East retail group, and a European pharmacy chain. The buyer is usually a Head of Operations, Supply Chain, Finance or IT at a large retailer or FMCG brand. New deals land at €100k-€250k ARR and grow from there.
This role sits between sales and engineering. You own the technical story in a deal, you run the workshops with the customer's ops and IT people, and you design the pilot that gets us from 'this looks interesting' to a signed contract. You'll work directly with the founders and the AE in your region.
What you'll do
- Run discovery and process mapping with customer teams.
- Take what they actually do across half a dozen systems, including the handoffs and exceptions, and turn it into a pilot scope with a clear Definition of Done.
- Build and demo pilots inside the product. We don't show generic decks. Every demo runs against the customer's process, with their data shape and their approval rules and their write-back targets.
- Own the technical evaluation. Security review, integration sizing, the IT objections. Bring engineering in when you actually need them.
- Stay in the deal through pilot delivery. The customer's outcome has to be verifiable, not just demoable, and that part lands with you.
Who you are
- 3+ years in pre-sales, solutions engineering, forward-deployed, or implementation consulting.
- You've sold into Operations, Supply Chain or Finance buyers at enterprise companies. Retail or FMCG is a bonus.
- You get your hands dirty with SQL, a bit of scripting, REST APIs, basic Python. You don't have to be a software engineer. You do have to be the person who can debug an integration live on a call.
- You read a buying committee well. You know who the champion is, who the blocker is, and when to escalate.
- You explain things in plain English. You push back on customer asks when they hurt the pilot. Your call summaries are good enough that the rep just forwards them.
What we offer
- Competitive salary and equity. We share the range on the first call.
- Seed-stage company backed by Index Ventures ($15M seed).
- Our founder and CEO is Tom Cupr, who previously founded one of Europe's largest online grocery retailers.
- You're the first pre-sales hire in your region. The function is yours to build.
- Remote across Europe / the US, with travel to customer sites in your region and a team offsite once a quarter.
How we hire
- Recruiter screen 45 minutes with Omar (Head of Commercial) on the company and quick intros.
- 45 minutes with Omar going deep on your background.
- Working session: you deliver a demo to us.
- Founder interview.
- We try to close the loop in under three weeks.
If this is the kind of problem you want to spend your time on, get in touch.
Remote Pre-sales Engineer (EU/UK Based - Remote) in Cardiff employer: Duvo Inc
Duvo is an exceptional employer that champions a remote-first work culture across Europe, offering flexibility and the opportunity to collaborate directly with founders in a dynamic seed-stage environment. Employees benefit from competitive salaries, equity options, and the chance to shape the pre-sales function in their region, all while engaging with high-profile clients in the retail and FMCG sectors. With quarterly team offsites and a focus on meaningful work, Duvo fosters an innovative atmosphere where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Pre-sales Engineer (EU/UK Based - Remote) in Cardiff
✨Tip Number 1
Get to know the company inside out before your interview. Understand their products, their customers, and the challenges they face. This will help you tailor your responses and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your demo skills! Since you'll be running workshops and demos, make sure you can present confidently. Use real-life scenarios and examples to demonstrate how you can solve their problems with your technical expertise.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and help you stand out during the hiring process.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and the company.
We think you need these skills to ace Remote Pre-sales Engineer (EU/UK Based - Remote) in Cardiff
Some tips for your application 🫡
Show Your Technical Skills:Make sure to highlight your experience with SQL, scripting, and APIs in your application. We want to see that you can get your hands dirty and debug integrations, so don’t hold back on showcasing your technical prowess!
Tailor Your Application:When applying, customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We love seeing how your background aligns with our needs, especially in Operations, Supply Chain, or Finance.
Be Clear and Concise:We appreciate straightforward communication, so keep your application clear and to the point. Use plain English to explain your experiences and achievements, making it easy for us to understand your value.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Duvo Inc
✨Know Your Tech Inside Out
As a Pre-sales Engineer, you'll need to be comfortable with SQL, REST APIs, and basic Python. Brush up on these skills before the interview. Be ready to discuss how you've used them in past roles, especially in relation to operations and supply chain.
✨Understand the Customer's Needs
Research Duvo's clients and their industries. Familiarise yourself with the challenges faced by Heads of Operations, Supply Chain, Finance, or IT at large retailers. This will help you tailor your responses and demonstrate that you can effectively map their processes.
✨Prepare for Live Demos
Since you'll be running workshops and demos, practice delivering a demo that showcases how you would approach a customer's specific process. Use real-world examples to illustrate your points and make sure you can adapt on the fly if questions arise.
✨Showcase Your Communication Skills
You need to explain complex technical concepts in plain English. Prepare to give clear, concise answers during the interview. Think about how you can summarise your past experiences in a way that highlights your ability to communicate effectively with both technical and non-technical stakeholders.
