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- Tasks: Manage 100+ accounts, handle queries, and drive sales through renewals and upselling.
- Company: Join a dynamic team in a fast-paced B2B environment focused on growth and customer satisfaction.
- Benefits: Enjoy a competitive salary, bonuses, 26 days holiday, gym access, and great discounts.
- Why this job: This role offers career progression, a supportive culture, and the chance to make a real impact.
- Qualifications: Must have 2+ years in B2B sales with strong negotiation and objection handling skills.
- Other info: Office-based in Manchester, perfect for motivated individuals ready to thrive in a KPI-driven setting.
Relationship Manager Account Management - Contract Renewals Customer Experience Objection handling Negotiation. 100% account portfolio management with some opportunities to cross and up sell. We want an Account manager that is pro-active and has experience of objection handling and negotiation.
Grow a portfolio of accounts and progress - Progression and career map outlined from day 1. £32,500 with very achievable monthly and quarterly bonus. OTE up to £50,000, uncapped PLUS 26 days holiday plus BH, on-site gym, transport links, discounts, and more benefits!
100% account management Office based with a winning culture and team! Fast-paced B2B account management role - 2 years account management experience essential! Grow an exciting client base Manage retain, negotiate, upsell and cross sell 100% contract renewals and upgrades - day to day queries and account executive work.
This brilliant role will suit enthusiastic but resilient salespeople who have ambition and motivation. An account manager with salesperson flair, motivated and determined to do well with very strong 2 years+ in B2B sales with the ability to thrive in a KPI driven environment.
Passionate about well-being and offering a genuinely (potentially) life changing solution and service. Understand that this is a marathon not a sprint build it, grow with it, and forge a brilliant career. Bright intelligent and educated and able to thrive in a fast-paced office environment and role.
The Role: Proactively managing all aspects of business within the channel assigned to you 100+ accounts Delivering the highest level of customer care and account management include taking ownership of day-to-day sales and service queries, liaising with the appropriate areas of the business to resolve and, if appropriate, communicate back to third parties.
Handle inbound telephone sales calls and emails from existing accounts, converting these opportunities into new sales revenue cross sell up sell Manage all tasks alongside phone calls through effective time management, planning and prioritising workloads to maintain an effective and functional service level Achieve personal targets and KPIs.
Contact about this exciting account management role based in Manchester!
Retentions Contract Manager employer: Duval Associates
Contact Detail:
Duval Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retentions Contract Manager
✨Tip Number 1
Familiarise yourself with the key aspects of account management, especially in a B2B context. Understanding the nuances of contract renewals and customer experience will give you an edge during interviews.
✨Tip Number 2
Brush up on your negotiation skills. Since this role heavily involves objection handling and upselling, being able to demonstrate your ability to negotiate effectively will be crucial.
✨Tip Number 3
Showcase your proactive approach. Prepare examples from your past experiences where you took initiative in managing accounts or resolving customer issues, as this aligns perfectly with what we’re looking for.
✨Tip Number 4
Research our company culture and values. Being able to articulate how you fit into our winning culture and your passion for well-being can set you apart from other candidates.
We think you need these skills to ace Retentions Contract Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in account management, particularly focusing on your skills in objection handling and negotiation. Use specific examples that demonstrate your success in managing accounts and achieving targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your two years of B2B sales experience and how it has prepared you for this position. Be sure to express your motivation and ambition to grow within the company.
Highlight Achievements: In both your CV and cover letter, include quantifiable achievements from your previous roles. For example, mention any sales targets you exceeded or successful account renewals you managed. This will help demonstrate your capability to thrive in a KPI-driven environment.
Showcase Your Soft Skills: Emphasise your soft skills such as communication, resilience, and time management. These are crucial for a role that involves managing multiple accounts and providing excellent customer care. Use examples to illustrate how these skills have contributed to your past successes.
How to prepare for a job interview at Duval Associates
✨Showcase Your Account Management Experience
Make sure to highlight your previous experience in account management, especially in B2B settings. Be prepared to discuss specific examples of how you've successfully managed client portfolios and achieved targets.
✨Demonstrate Objection Handling Skills
Prepare for questions that assess your ability to handle objections. Think of scenarios where you've turned a 'no' into a 'yes' and be ready to share these stories during the interview.
✨Emphasise Your Proactive Approach
This role requires a proactive mindset. Share instances where you've taken the initiative to improve client relationships or drive sales, showing that you're not just reactive but also forward-thinking.
✨Understand the Company Culture
Research the company's culture and values. Be ready to explain how you align with their winning culture and how you can contribute positively to the team dynamic.
