At a Glance
- Tasks: Manage 100+ accounts, handle queries, and drive sales through upselling and cross-selling.
- Company: Join a dynamic team in a fast-paced B2B environment with a winning culture.
- Benefits: Earn £35,000-£40,000 plus bonuses, 26 days holiday, gym access, and more perks!
- Why this job: Grow your career with clear progression and make a real impact on clients' lives.
- Qualifications: Must have 2+ years in B2B sales and a passion for customer care.
- Other info: Contact Demi @ Duval to kickstart your exciting account management journey in Manchester!
The predicted salary is between 28000 - 40000 £ per year.
Relationship Manager – Account Management – Contract Renewals – Customer Experience – Objection handling – Negotiation. 100% account portfolio management with some ace opportunities to cross and up sell. We want an Account manager that is pro-active and has experience of objection handling and negotiation. Grow a portfolio of accounts and progress – Progression and career map outlined from day 1. £35,000 – £40,000 with very achievable monthly and quarterly bonus. OTE year 1 up to £52,000, uncapped PLUS 26 days holiday plus BH, on-site gym, transport links, discounts, and more benefits! 100% account management Office based with a winning culture and team! Fast-paced B2B account management role – 2 years account management experience essential! Grow an exciting client base – Manage retain, negotiate, upsell and cross sell – 100% contract renewals and upgrades – day to day queries and account executive work. Are you ready? This brilliant role will suit enthusiastic but resilient salespeople who have ambition and motivation. Speak to Demi @ Duval! Who will you be? * An account manager with salespersons flair, salesperson, motivated and determined to do well with very strong 2 years+ in B2B sales with the ability to thrive in a KPI driven environment * Passionate about well-being and offering a genuinely (potentially) life changing solution and service * Understand that this is a marathon not a sprint – build it, grow with it, and forge a brilliant career. * Bright intelligent and educated and able to thrive in a fast-paced office environment and role. The Role: * Proactively managing all aspects of business within the channel assigned to you – 100+ accounts * Delivering the highest level of customer care and account management include taking ownership of day-to-day sales and service queries, liaising with the appropriate areas of the business to resolve and, if appropriate, communicate back to third parties * Handle inbound telephone sales calls and emails from existing accounts, converting these opportunities into new sales revenue – cross sell – up sell * Manage all tasks alongside phone calls through effective time management, planning and prioritising workloads to maintain an effective and functional service level * Achieve a personal targets and KPI’s Contact Demi @ Duval about this exciting account management role based in Manchester
Relationship Manager employer: Duval Associates
Contact Detail:
Duval Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Manager
✨Tip Number 1
Familiarise yourself with the key aspects of account management, particularly in a B2B context. Understanding the nuances of contract renewals and customer experience will give you an edge during discussions with potential employers.
✨Tip Number 2
Brush up on your negotiation skills. Since this role heavily involves objection handling and upselling, being able to demonstrate your ability to navigate challenging conversations will be crucial in impressing the hiring team.
✨Tip Number 3
Network with current or former relationship managers in similar roles. They can provide insights into the day-to-day responsibilities and challenges, which can help you tailor your approach when discussing your fit for the position.
✨Tip Number 4
Prepare to showcase your success stories in managing accounts and achieving KPIs. Be ready to discuss specific examples where you've successfully grown a portfolio or handled objections, as this will resonate well with the hiring team.
We think you need these skills to ace Relationship Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in account management and B2B sales. Emphasise your skills in objection handling, negotiation, and customer care, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed accounts and achieved targets in previous positions.
Highlight Achievements: In both your CV and cover letter, include quantifiable achievements that demonstrate your ability to grow accounts and meet KPIs. Use metrics to show how you have contributed to revenue growth or customer satisfaction.
Prepare for Potential Questions: Anticipate questions related to your experience with contract renewals, upselling, and cross-selling. Be ready to discuss specific scenarios where you successfully handled objections or negotiated deals.
How to prepare for a job interview at Duval Associates
✨Showcase Your Objection Handling Skills
Prepare specific examples of how you've successfully handled objections in past roles. This will demonstrate your ability to navigate challenging conversations and reassure the interviewer of your negotiation skills.
✨Demonstrate Proactivity
Be ready to discuss instances where you took the initiative to improve client relationships or drive sales. Highlighting your proactive approach will align well with the company's expectations for account management.
✨Understand the Company Culture
Research the company’s values and culture, especially their focus on well-being and a winning team environment. Tailor your responses to reflect how you fit into this culture and can contribute positively.
✨Prepare for KPI Discussions
Since the role is KPI-driven, be prepared to talk about your experience with meeting targets. Bring data or examples that illustrate your success in achieving and exceeding KPIs in previous positions.