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- Tasks: Manage customer enquiries and provide exceptional client service in a dynamic environment.
- Company: Award-winning tech start-up transforming the property sector.
- Benefits: Competitive salary, bonuses, 28 days holiday, and career growth opportunities.
- Other info: Exciting role with a focus on teamwork and continuous learning.
- Why this job: Join a rapidly growing company and make a real impact in customer service.
- Qualifications: Customer service experience and excellent communication skills are preferred.
The predicted salary is between 60000 - 60000 £ per year.
Customer Services Executive - Central London - Award winning technology start up. Top 100 tech start ups 2018! Incredible package - £60,000 including benefits and bonuses.
A real team players role with incredible high customer service and client experience. 50% internal role, 50% external/London face to face - Variety. Innovating the property sector with venture capitalist investment and massive growth plans for 2019! January 2019 start date! 100% incoming customer enquiries and customer client management.
The Role: A quite remarkable, innovative customer service/client account management role based in Central London near St Pauls Cathedral. Managing an innovative and team focused process including face to face, phone work, lead and opportunity management - a new and exciting property solution. Join in London's property boom with this remarkable and varied role. Soft sales - pure customer service with some cross selling and up selling of product portfolios. Earn bonuses from Month 2 - Bonuses up to £50,000 per annum. Innovative and incredible! Opportunity to join an expanding company with incredible investment and imagination.
The Person: The Values: You must value your career, team play, work ethic, professional polish and be proud of your work, the quality of your work and want to strive to be better in a role that is always evolving and you are always learning! Ideally, some sales or customer service experience would be ideal. Excellent customer service mentality but with a property twist! Outstanding written and verbal skills are essential. You must be articulate, confident, career focused, excitable and hard working. Commutable to Zone 1 London - Monday to Friday 10 to 7pm.
The Package: Competitive basic salary, Commission Month 1 onward, Year 1 earnings of circa £60,000 plus 28 days holiday. Awesome role in a fantastic growth company from excellent investment - START JAN 19.
Graduate Customer Services Executive in London employer: Duval Associates
Contact Detail:
Duval Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Customer Services Executive in London
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Attend industry events or connect with current employees on LinkedIn. A friendly chat can sometimes lead to opportunities that aren’t even advertised yet!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experiences and how they relate to the role. Highlight your customer service skills and any relevant sales experience to make a strong impression.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds as they make decisions.
We think you need these skills to ace Graduate Customer Services Executive in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV. Remember, we’re looking for someone who’s excited about joining our team!
Tailor Your Application: Make sure to tailor your application specifically for the Graduate Customer Services Executive role. Highlight any relevant experience or skills that match the job description. We love seeing how you connect your background to what we do at StudySmarter!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our amazing team culture!
How to prepare for a job interview at Duval Associates
✨Know the Company Inside Out
Before your interview, do some serious digging into the company. Understand their mission, values, and recent achievements, especially in the property sector. This will not only impress them but also help you tailor your answers to show how you fit into their culture.
✨Showcase Your Customer Service Skills
Since this role is all about customer service, be ready to share specific examples from your past experiences. Think of situations where you went above and beyond for a customer or resolved a tricky issue. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Soft Sales Scenarios
Even though the focus is on customer service, there’s a soft sales element involved. Brush up on your cross-selling and upselling techniques. Be prepared to discuss how you would approach these scenarios while maintaining a strong customer-first mentality.
✨Practice Your Articulation and Confidence
This role requires outstanding verbal skills, so practice speaking clearly and confidently. You might want to rehearse common interview questions with a friend or in front of a mirror. The more comfortable you are with your delivery, the better you'll come across during the interview.