Inside Sales Team Manager

Inside Sales Team Manager – Outbound Team Lead – EAP Solutions – Business Services – Manchester City Centre – Lead a team of sales consultant to success – B2B Outbound end to end sales process management – team of 12 – 17. £35,000 salary PLUS fantastic OTE, earn £50K year 1, to £60K year 2. Amazing training and incredible benefits including 34 days holiday, on-site gym in a stunning, modern office building! Monday – Friday 9-5. Award winning culture!!! You must have managed a team in an outbound, dynamic – call centre or large sales floor environment. Coach, Manage and Mentor – Pat on the Back – high performance Telesales Executives! Let’s go! Speak to Iain @ Duval! Outbound B2B Business Services / Mental Health Advisory into the SME market. We want energy, coaching, motivation, carrot with a little tiny bit of stick. Dynamic incentive driven people, teams and environment. Award winning business and culture. Manchester based in stunning offices. Sales – Leadership – Coaching – Manchester based wellbeing solution business – Growth – Business Services – EAP Solutions Can you mentor and motivate a team in a high performing sales environment? Applications to Sarah! This role requires a sales floor manager who can get the best out of their people. We need a proven sales leader with experience of KPI’s, campaigns, data and a proven track record of leading a team of 12 – 17 and helping them successfully meet targets. The Role: * Lead your team and ensure they fully understand their main driver to achieve the target and hit SLA/KPIs * Ongoing development planning to drive performance through effective communication and documentation * Plan for the week/month ahead based on current issues and analysis of the previous week/month’s stats * Deliver weekly plans through daily performance & stat reviews * Performing coaching, 1:1’s, agent contribution reviews, conduct & behaviours reviews in line with policies * Deliver documentation based on the constant coaching and improvement of their team * All compliance is adhered to by ensuring paperwork is clear, concise and legible with all areas completed for review by senior management * Keep up to date with any campaign/company updates and changes What we’re looking for: * Must have at least 3 years’ experience in a management position leading a sales team to targets * Competent user of salesforce * Uses statistical analysis to implement long-term and short-term fixes * Set a constant example in terms of behaviour and setting standards * Gains feedback and analyse the way you communicate * Always consistent and professional * Manages and assists in performance improvements * Analytical and problem-solving skills – can interpret MI and deliver Action Plans * Good understanding of Inbound and Outbound telephony/dialler systems * Excellent communication skills – effective coaching skills; the ability to build relationships & can motivate staff * Strong organisational aptitude and proven time management skills * Excellent people management skills * The proactive and decisive approach to problem-solving * Strong organisational aptitude and proven time management skills * Highly effective communication The Benefits: * 25 days’ holiday, plus bank holidays, Day off on your birthday, Holidays increase after 2- and 5-years’ service. * Perkbox discounts. * Pension Plan and Life Insurance. * Access to Employee Assistance Programme. * Company incentives, access to discount schemes. Are you a manager, motivator and outbound sales leader? Apply now, or speak to Sarah @ Duval for all the info