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- Tasks: Manage and nurture 40+ B2B accounts in a hybrid work environment.
- Company: Join a booming SaaS company with a passionate team and great culture.
- Benefits: Enjoy a competitive salary, bonuses, and a flexible work schedule.
- Why this job: This role offers professional growth and the chance to build lasting client relationships.
- Qualifications: Experience in software/tech sales and strong communication skills are essential.
- Other info: Be part of a well-established business that's rapidly expanding!
The predicted salary is between 27000 - 32000 £ per year.
Graduate Software Account Manager – We need a client relationship builder – software solutions account manager – Hybrid (2 days office, 3 days home) – Sheffield HQ
Manage 40+ B2B accounts – SaaS – Software Solutions
£27,000 – £32,000 plus £6-10K bonus, superb team, lovely culture.
This is a brilliant role for experienced software / tech salespeople or account managers who are looking for professional growth and a career move to a SaaS business who are best in class!
Can you cross-sell, up-sell, identify opportunities and create lasting client relationships? Do you have experience selling software / tech solutions to businesses?
Jasmine @ Duval is looking to speak to you!
This is an internal account management for in a well-established business who have boomed over the last 8 years and are starting to seriously grow their presence. You will join a business with a passionate team, a wonderful culture and the opportunity to build you career!
Strong communicator with customer focus? Multi-tasker who can simultaneously manage accounts? Organised, energetic and ready for a new challenge? Read on!
The Role:
You will play a critical role in managing and nurturing existing client relationships. This position works closely with various departments to ensure the delivery of high-quality products/services, resolve issues, and maintain a high level of customer satisfaction. You will need to be a proactive, detail-oriented professional with excellent communication and organisational skills, capable of managing multiple accounts simultaneously., * Serve as the primary point of contact for assigned accounts, ensuring strong, long-term client relationships.
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Actively engage with clients to understand their needs, goals, and challenges.
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Cross and upsell the portfolio of solutions the business offer.
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Provide timely responses to client inquiries, issues, and feedback.
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Conduct regular account reviews and ensure all necessary reporting is completed accurately and on time.
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Maintain accurate and up-to-date records of client interactions, account status, and progress on key initiatives.
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Monitor account performance and proactively identify opportunities for improvement or growth.
What are you waiting for? Great account management role in a fantastic industry. Let’s go! Get in touch with Jasmine @ Duval.
Graduate Software Account Manager employer: Duval Associates
Contact Detail:
Duval Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Software Account Manager
✨Tip Number 1
Familiarize yourself with the SaaS industry and the specific software solutions offered by our company. Understanding the products will help you engage more effectively with potential clients and demonstrate your expertise during conversations.
✨Tip Number 2
Network with professionals in the tech sales field, especially those who have experience in account management. Attend industry events or join online forums to connect with others and gain insights that could be beneficial in your role.
✨Tip Number 3
Practice your communication skills, focusing on how to build rapport and trust with clients. Role-playing scenarios can help you prepare for real-life interactions where you need to understand client needs and offer tailored solutions.
✨Tip Number 4
Stay organized and develop a system for managing multiple accounts. Use tools or software that can help you track client interactions, follow-ups, and account performance to ensure you are always on top of your responsibilities.
We think you need these skills to ace Graduate Software Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in software sales or account management. Emphasize any achievements in client relationship building, cross-selling, and upselling.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client relationships and your understanding of SaaS solutions. Mention specific examples of how you've successfully managed accounts in the past.
Highlight Communication Skills: In your application, emphasize your strong communication and organizational skills. Provide examples of how you've effectively managed multiple accounts and resolved client issues.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work in a growing SaaS business. Let them know why you are eager to join their team and contribute to their success.
How to prepare for a job interview at Duval Associates
✨Showcase Your Relationship-Building Skills
Since this role emphasizes client relationship management, be prepared to share specific examples of how you've successfully built and maintained relationships with clients in the past. Highlight your ability to understand their needs and provide tailored solutions.
✨Demonstrate Your Sales Acumen
Be ready to discuss your experience with cross-selling and upselling software solutions. Prepare to explain how you identified opportunities for growth in previous roles and the strategies you used to achieve sales targets.
✨Highlight Your Organizational Skills
Given the need to manage multiple accounts simultaneously, emphasize your organizational skills. Share tools or methods you use to keep track of client interactions, account statuses, and follow-ups to ensure nothing falls through the cracks.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and customer focus. Think of situations where you had to resolve client issues or improve account performance, and be ready to discuss your approach and outcomes.
