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- Tasks: Support customer service, manage orders, and assist with logistics in a vibrant team.
- Company: Join a growing global business with an international vibe based in Newcastle.
- Benefits: Enjoy a negotiable salary, 36 days holiday, and exciting bonuses!
- Why this job: Perfect for those who thrive in multicultural environments and love variety in their work.
- Qualifications: European language skills are a plus but not essential; admin and customer service experience preferred.
- Other info: Work Monday to Friday with full training provided; apply now to join our fab team!
The predicted salary is between 30000 - 42000 £ per year.
European Customer Service Coordinator – Operations Administrator – Newcastle International vibe – Stability – Fab team – Full training Negotiable Salary, ace 36 days holidays and benefits, plus bonus! Mon-Fri work week. Hola, Bonjour, Ciao! Got a European language skills? FANTASTIC but not essential. This role is perfect for someone who loves variety, thrives in a multicultural team, and wants to be part of a growing global business. This is admin, customer service and logistics support. You’ll work with teams across Europe, support order-to-cash processes, and help keep everything running smoothly. Bring your energy, flexibility, and admin skills! Applications to Natalie @ Duval! The Role: * Dealing with correspondence, phone calls and queries * Customer service to provide for customers and work with customer service team in China * Responsible for handling all orders from customers Order to Cash * Close relationship with sales team * Helping managing bookkeeping * Accounts payables * Accounts receivables * VAT returns (in various Western Europe countries) * Managing offices space and facilities, dealing with contracts with suppliers and insurance companies, health and safety policies, ordering stationery and furniture * Freight purchasing assistance * Monitoring staff travels with travel agent. Let’s go, wicked customer service role on the Toon! Apply now
European Customer Service Executive employer: Duval Associates
Contact Detail:
Duval Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land European Customer Service Executive
✨Tip Number 1
Familiarise yourself with the order-to-cash process, as this is a key part of the role. Understanding how orders are processed and the importance of customer service in this cycle will help you stand out during interviews.
✨Tip Number 2
Brush up on your European language skills, even if they aren't essential. Being able to communicate in multiple languages can be a huge asset in a multicultural team and may give you an edge over other candidates.
✨Tip Number 3
Research the company’s operations in Europe and understand their customer base. Showing that you have knowledge about their market and challenges can demonstrate your genuine interest in the role.
✨Tip Number 4
Prepare examples of how you've successfully handled customer queries or administrative tasks in the past. Being able to share specific experiences will illustrate your capability and fit for the role.
We think you need these skills to ace European Customer Service Executive
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required. Tailor your application to highlight your relevant experience in customer service, administration, and logistics.
Highlight Language Skills: If you have European language skills, make sure to mention them prominently in your CV and cover letter. Even if not essential, showcasing your multilingual abilities can set you apart from other candidates.
Showcase Your Flexibility: Emphasise your adaptability and willingness to thrive in a multicultural team. Provide examples of how you've successfully worked in diverse environments or handled varied tasks in previous roles.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of the job that excite you and how your skills align with their needs.
How to prepare for a job interview at Duval Associates
✨Showcase Your Multilingual Skills
If you have any European language skills, make sure to highlight them during the interview. Even if they are not essential, demonstrating your ability to communicate in multiple languages can set you apart from other candidates.
✨Emphasise Your Customer Service Experience
This role is heavily focused on customer service, so be prepared to discuss your previous experiences. Share specific examples of how you've handled customer queries and resolved issues effectively.
✨Demonstrate Your Administrative Skills
Since the position involves various administrative tasks, be ready to talk about your organisational skills. Mention any relevant experience with order processing, bookkeeping, or managing office supplies.
✨Express Your Team Spirit
The job requires working closely with teams across Europe, so it's important to convey your ability to work well in a multicultural environment. Share examples of how you've collaborated with diverse teams in the past.