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For Companies At a Glance
- Tasks: Support customer service, manage orders, and assist with logistics in a vibrant team.
- Company: Join a growing global business with an international vibe based in Newcastle.
- Benefits: Enjoy a negotiable salary, 36 days holiday, and exciting bonuses!
- Why this job: Perfect for those who thrive in multicultural environments and love variety in their work.
- Qualifications: European language skills are a plus, but not essential; bring your admin skills and energy!
- Other info: Work Monday to Friday and be part of a fab team in a dynamic role.
The predicted salary is between 30000 - 42000 £ per year.
European Customer Service Coordinator – Operations Administrator – Newcastle
If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.
International vibe – Stability – Fab team – Full training
Negotiable Salary, ace 36 days holidays and benefits, plus bonus! Mon-Fri work week.
Hola, Bonjour, Ciao! Got a European language skills? FANTASTIC but not essential.
This role is perfect for someone who loves variety, thrives in a multicultural team, and wants to be part of a growing global business.
This is admin, customer service and logistics support.
You’ll work with teams across Europe, support order-to-cash processes, and help keep everything running smoothly. Bring your energy, flexibility, and admin skills!
Applications to Natalie @ Duval!
The Role:
* Dealing with correspondence, phone calls and queries
* Customer service to provide for customers and work with customer service team in China
* Responsible for handling all orders from customers Order to Cash
* Close relationship with sales team
* Helping managing bookkeeping
* Accounts payables
* Accounts receivables
* VAT returns (in various Western Europe countries)
* Managing offices space and facilities, dealing with contracts with suppliers and insurance companies, health and safety policies, ordering stationery and furniture
* Freight purchasing assistance
* Monitoring staff travels with travel agent.
Let’s go, wicked customer service role on the Toon! Apply now
European Customer Service Administrator employer: Duval Associates
Contact Detail:
Duval Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land European Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the order-to-cash process, as this is a key part of the role. Understanding how orders are processed and the importance of each step will help you stand out during interviews.
✨Tip Number 2
Brush up on your customer service skills, especially in a multicultural context. Be prepared to discuss how you've successfully handled diverse customer queries in the past.
✨Tip Number 3
If you have any experience with bookkeeping or accounts management, be ready to highlight that. Mention specific software or tools you've used, as this can give you an edge.
✨Tip Number 4
Show enthusiasm for working in a team environment. Prepare examples of how you've collaborated with others to achieve common goals, as teamwork is crucial in this role.
We think you need these skills to ace European Customer Service Administrator
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required. Tailor your application to highlight your relevant experience in customer service, administration, and logistics.
Highlight Language Skills: If you have European language skills, make sure to mention them prominently in your CV and cover letter. Even if not essential, they can set you apart from other candidates.
Showcase Your Flexibility: Emphasise your ability to thrive in a multicultural environment and your flexibility in handling various tasks. Provide examples of how you've successfully managed diverse responsibilities in previous roles.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of the job that excite you and how your skills align with their needs.
How to prepare for a job interview at Duval Associates
✨Showcase Your Multilingual Skills
If you have any European language skills, make sure to highlight them during the interview. Even if they are not essential, demonstrating your ability to communicate in multiple languages can set you apart from other candidates.
✨Emphasise Your Customer Service Experience
This role involves a lot of customer interaction, so be prepared to discuss your previous customer service experiences. Share specific examples of how you've handled queries or resolved issues to showcase your problem-solving skills.
✨Demonstrate Your Administrative Skills
Since the position requires strong admin capabilities, come ready to discuss your organisational skills. Talk about your experience with order management, bookkeeping, and any relevant software tools you’ve used in the past.
✨Prepare for Teamwork Questions
Given the multicultural team environment, be ready to answer questions about teamwork. Think of examples where you've successfully collaborated with others, especially in diverse settings, to illustrate your adaptability and communication skills.
