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- Tasks: Lead and inspire a team of 17 Account Managers in a dynamic B2B sales environment.
- Company: Join a market-leading business solution provider based in Manchester.
- Benefits: Enjoy a competitive salary, amazing bonuses, and incredible perks.
- Why this job: Be the right hand to the Director while developing your team's skills and driving success.
- Qualifications: Strong people management, coaching, data analysis, and problem-solving skills required.
- Other info: Office hours are Mon-Fri, 8.45-5.15, with a focus on team support and development.
The predicted salary is between 36000 - 60000 £ per year.
Renewals Team Manager – Retentions – Customer Accounts – Manage a team of 17 Junior / Senior Account Managers for a market leading business solution.
Office based in Manchester – B2B Sales – Business Service / Solution
Negotiable Basic Salary PLUS Amazing achievable BONUS structure and incredible benefits. Mon – Fri, 8.45 – 5.15 office hours.
Key skillset required people management, coaching and development, data analysis, reporting, customer service, resilience, problem solving.
Sarah @ Duval is recruiting this exciting Manchester based role!
This is a role for a strong man-manager who can coach and nurture a team, who has a passion for data and figures. Analyse accounts and revenue, crunch the data, understand the figures and provide a monthly report to the leadership team.
Wonderful opportunity in a fast-paced environment, be the right hand person to the Director – develop your team of Account Managers, analyse the data, provide the reports.
The Role:
- Manage, coach, mentor and motivate your team, give them the support they need to perform their very best
- Provide clear individual targets
- Conduct 3-5 quality checks and coaching sessions per person on each core process weekly to ensure a timely renewal process
- Ensuring all work in the Team is carried out within the relevant SLAs
- Bring any training and development needs to the attention of the Director
- Conduct bi-weekly one-to-ones with the team to ensure they are fully supported, updates and monitored
- Support with client meetings if requested, help achieve business goals
- Problem solve and successfully overcome client retention challenges
- Drive upgrades and upsell opportunities throughout team.
Fantastic team management role for someone passionate about data and people. Applications to Sarah at Duval!
Renewals Team Manager employer: Duval Associates Ltd - Permanent Recruitment Specialists
Contact Detail:
Duval Associates Ltd - Permanent Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals Team Manager
✨Tip Number 1
Showcase your people management skills by sharing specific examples of how you've successfully coached and developed teams in the past. Highlight any metrics or improvements that resulted from your leadership.
✨Tip Number 2
Demonstrate your passion for data analysis by discussing tools or methods you’ve used to crunch numbers and generate reports. Be prepared to explain how your insights have driven business decisions.
✨Tip Number 3
Prepare to discuss your problem-solving strategies, especially in client retention scenarios. Think of specific challenges you've faced and how you overcame them to retain clients.
✨Tip Number 4
Familiarize yourself with the company's services and solutions. Being knowledgeable about what they offer will help you articulate how you can drive upgrades and upsell opportunities within your team.
We think you need these skills to ace Renewals Team Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Renewals Team Manager position. Understand the key responsibilities and required skills, such as people management, coaching, and data analysis.
Tailor Your CV: Customize your CV to highlight relevant experience in team management, coaching, and data analysis. Use specific examples that demonstrate your ability to lead a team and achieve business goals.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for data and people management. Mention how your previous experiences align with the responsibilities of the role and express your enthusiasm for the opportunity.
Highlight Achievements: In both your CV and cover letter, include quantifiable achievements related to team performance, client retention, and data analysis. This will help you stand out as a candidate who can drive results.
How to prepare for a job interview at Duval Associates Ltd - Permanent Recruitment Specialists
✨Show Your People Management Skills
Be prepared to discuss your experience in managing and developing teams. Share specific examples of how you've coached team members to achieve their targets and how you handle performance issues.
✨Demonstrate Your Passion for Data
Since the role emphasizes data analysis, come ready to talk about your experience with data reporting and how you've used data to drive decisions. Bring examples of reports you've created or insights you've derived from data.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities, especially in client retention scenarios. Think of past challenges you've faced and how you successfully navigated them, focusing on your approach and the outcomes.
✨Understand the Business Goals
Research the company and its business solutions. Be ready to discuss how you can align your team's efforts with the company's goals and how you can contribute to driving upgrades and upsell opportunities.
