At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and manage daily store operations.
- Company: Join dusk, Australia's largest retailer of candles and home wares with over 140 stores.
- Benefits: Enjoy generous discounts, a fun atmosphere, and a rewarding bonus program.
- Why this job: Ignite your career in a vibrant culture focused on growth and customer satisfaction.
- Qualifications: Passionate leaders with a can-do attitude and dedication to team development are welcome.
- Other info: This is your chance to start here and go anywhere in your career!
The predicted salary is between 24000 - 36000 £ per year.
We’re calling all driven and passionate leaders ready to supercharge their careers! Our incredible management opportunities enable you to grow with our stores by inspiring your team to excellence, all while creating moments that matter for our customers!
We are currently looking for the following roles:
- Store Manager
- Assistant Store Manager
About us: As Australia’s go-to destination for candles and home fragrances, we bring warmth and style to homes across the country. dusk is Australia’s largest retailer of candles and home wares and currently has over 140 stores across Australia and New Zealand and continues to grow. dusk promotes a strong team culture of excellence, accountability, integrity, and having a can-do attitude, bringing our customers high quality, affordably priced products.
The Role: As a dusk Manager, you will be responsible for igniting indulgence to our customers by creating a unique and memorable experience whilst managing the day-to-day operations of the retail store. You will be responsible for, however not limited to the following responsibilities:
- Consistently delivering perfect customer experiences
- Achieving KPIs
- Executing the dusk vision through our products and visual merchandising
- Managing costs and stock control
About You:
- About the customer, always
- Passionate to exceed our customer’s expectations every time
- Dedicated to developing your team
- Self-motivated with a can-do attitude
- Committed to continuous improvement
- Energetic, positive, and ready to have fun
Benefits:
- Generous Team Member Discount: Enjoy a fantastic discount on all our fabulous products.
- A Fun and Fragrant Atmosphere: Surround yourself with delightful scents and a supportive team.
- Store Bonus Program: Be rewarded for your achievements.
“Start here, go anywhere!” – We are committed to providing an environment where you can reach your career goals. If you believe you have the skills and drive for this role, we would love to hear from you! Ignite your career today!
Management Opportunities - South-East Melbourne employer: Dusk
Contact Detail:
Dusk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Management Opportunities - South-East Melbourne
✨Tip Number 1
Familiarise yourself with dusk's brand values and culture. Understanding their commitment to customer experience and team development will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you exceeded KPIs or improved customer satisfaction.
✨Tip Number 3
Research the latest trends in retail management and customer service. Being knowledgeable about current practices can set you apart and demonstrate your commitment to continuous improvement.
✨Tip Number 4
Network with current or former employees of dusk if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Management Opportunities - South-East Melbourne
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with dusk's values and team culture. Highlight your alignment with their principles of excellence, accountability, and a can-do attitude in your application.
Tailor Your CV: Make sure your CV reflects relevant management experience and showcases your ability to inspire teams and deliver exceptional customer experiences. Use specific examples that demonstrate your leadership skills.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your passion for the role but also illustrates how you can contribute to dusk's vision. Mention your dedication to customer satisfaction and team development.
Highlight Achievements: In both your CV and cover letter, include quantifiable achievements related to KPIs and team performance. This will help demonstrate your capability to manage store operations effectively.
How to prepare for a job interview at Dusk
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer experiences. Share specific examples of how you've gone above and beyond to meet customer needs in previous roles.
✨Demonstrate Leadership Skills
As a potential manager, it's crucial to showcase your leadership abilities. Discuss your experience in developing teams, motivating staff, and achieving goals together. Highlight any successful projects or initiatives you've led.
✨Understand the Brand and Its Values
Familiarise yourself with dusk's mission and values before the interview. Be prepared to discuss how you align with their culture of excellence, accountability, and integrity, and how you can contribute to their vision.
✨Prepare for KPI Discussions
Since achieving KPIs is a key part of the role, come ready to talk about your experience with performance metrics. Provide examples of how you've successfully met or exceeded targets in past positions.