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- Tasks: Ignite joy in customers and create a captivating store atmosphere.
- Company: Join dusk, a leading homeware retailer with over 140 stores across Australia and New Zealand.
- Benefits: Enjoy team member discounts, monthly bonuses, and a supportive work environment.
- Why this job: Perfect for candle lovers who want to create unforgettable customer experiences in a fun team.
- Qualifications: Passion for customer service, teamwork, and a positive attitude are essential.
- Other info: This role offers growth opportunities in a vibrant and collaborative setting.
Location: D3. VIC NORTHLANDS
Posted on: 13 May 2025
Are you ready to light up customers\’ lives and create a warm, inviting atmosphere? Do you have a burning passion for candles and a knack for bringing homeware dreams to life?
If so, we have an illuminating opportunity for you to join our team as a Customer Assistant in one of 140+ dusk stores across Australia and New Zealand – dusk Northland!
Role Overview
As a Customer Assistant, your mission will be to ignite joy in every customer who walks through our doors. Your radiant personality and commitment to delivering exceptional experiences will help us achieve our glowing goals. From achieving key performance indicators (KPIs) to illuminating our store with captivating visual merchandising, you\\\’ll play a pivotal role in bringing the dusk vision to life!
Responsibilities
- Shine bright and consistently deliver perfect customer experiences, leaving customers glowing with satisfaction.
- Set the mood by achieving KPIs and ensuring our store\\\’s success sparkles.
- Work your magic with visual merchandising, turning our store into a mesmerising sanctuary of style and inspiration.
- Illuminate customers\\\’ paths by sharing your extensive knowledge of our candles and homeware products.
- Keep our store always visually enticing for our customers.
- Team up with your colleagues to create a harmonious work environment and ignite the spirit of collaboration.
Qualifications
- A passion for exceeding customer expectations and creating unforgettable experiences.
- Be a team player who embraces the power of unity and cooperation.
- Committed to continuous improvement and eager to learn and grow like a budding flame.
- Bring energy, positivity, and a spark of fun to your work, making every customer interaction a delightful experience.
- Light up your home with a generous team member discount on our range of candles and homewares.
- Ignite your passion further with the opportunity to participate in the dusk monthly bonus program.
- Bask in the warmth of a supportive environment, where your growth and development are nurtured.
- \’Start here, go anywhere!\’ – We believe in providing an environment where your career can shine as brightly as a well-lit candle.
If you\’re ready to infuse your love for candles with your exceptional customer service skills, this is the perfect opportunity for you. Join the dusk team today and let your pun-tastic personality light the way!
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Casual Customer Assistant - Northland employer: Dusk
Contact Detail:
Dusk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Customer Assistant - Northland
✨Tip Number 1
Familiarise yourself with the dusk brand and its products, especially their candles and homeware. This knowledge will not only help you in conversations with customers but also show your genuine interest in the role during any interviews.
✨Tip Number 2
Engage with current employees or visit the store to get a feel for the team dynamics and customer interactions. This insight can help you tailor your approach and demonstrate your enthusiasm for being part of the dusk community.
✨Tip Number 3
Prepare to showcase your customer service skills by thinking of examples from your past experiences where you went above and beyond for a customer. This will highlight your ability to create memorable experiences, which is key for this role.
✨Tip Number 4
Show your passion for teamwork and collaboration by discussing how you've successfully worked with others in previous roles. This aligns perfectly with the dusk ethos of creating a harmonious work environment.
We think you need these skills to ace Casual Customer Assistant - Northland
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Casual Customer Assistant. Highlight your passion for customer service and homeware, as well as any relevant experience you have.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the responsibilities mentioned in the job description. Emphasise your ability to create exceptional customer experiences and your teamwork skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for candles and homeware. Use specific examples from your past experiences to demonstrate how you can contribute to the team and help achieve KPIs.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in customer-facing roles.
How to prepare for a job interview at Dusk
✨Show Your Passion for Homeware
Make sure to express your enthusiasm for candles and homeware during the interview. Share any personal experiences or stories that highlight your love for these products, as this will resonate with the company's vision.
✨Demonstrate Customer Service Skills
Prepare examples of how you've gone above and beyond for customers in previous roles. Highlight specific situations where you created memorable experiences, as this aligns perfectly with the role's focus on delivering exceptional customer service.
✨Understand Visual Merchandising
Familiarise yourself with visual merchandising concepts and be ready to discuss how you would create an inviting atmosphere in the store. You could even suggest ideas based on your own shopping experiences to show your creativity.
✨Emphasise Teamwork and Collaboration
Since the role requires working closely with colleagues, be prepared to talk about your experiences in team settings. Share how you contribute to a positive work environment and how you handle challenges within a team.
