At a Glance
- Tasks: Create joyful customer experiences and support your team in-store.
- Company: A vibrant retail brand focused on people and culture.
- Benefits: Monthly bonuses, recognition programs, and leadership development opportunities.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Join a fun team where your contributions truly matter every day.
- Qualifications: A passion for people, teamwork, and a positive attitude.
The predicted salary is between 20000 - 25000 £ per year.
As a Customer Assistant, your role is to help create thoughtful and joyful experiences in-store. The kind that stay with people long after they’ve walked out the door. You’ll bring energy, warmth, and integrity to everything you do; whether it’s delivering exceptional service, supporting your teammates, or helping your store shine.
What You’ll Do
- Create meaningful customer moments with personalised service and genuine care
- Support store performance by working together and following through on what matters
- Merchandise with intention - keeping the space inspiring, beautiful, and brand-aligned
- Be a go-to expert on our range, using your product knowledge to help customers find the right scent, gift, or moment
- Keep things moving, support your teammates, and help create a workplace that’s as fun as it is focused
About You
- You care about people, and it shows; in your service, your attitude, and your follow-through
- You bring warmth, curiosity, and a can-do mindset to every shift
- You’re reliable, collaborative, and proud to be someone your team can count on
- You’re always learning and love growing alongside your team
- You know that great culture doesn’t just happen... you help create it
What You’ll Love
- Monthly store bonus program and performance-based incentives
- Recognition that feels real - with shoutouts, milestones, and meaningful celebration
- Access to our Employee Assistance Program (EAP) for you and your immediate family
- Support to grow with leadership development, coaching and progression opportunities
- A team and culture where people matter, and every day brings something a little special
We think you need these skills to ace Customer Assistant - Castletown
Communication Skills
Attention to Detail
Time Management
Adaptability
Problem-Solving Skills
Sales Skills
Customer Service
