User Researcher Designer in Leeds

An exciting opportunity has arisen to join our team as a UX Designer working in Leeds as part of our Creative team.

Salary: Competitive salary + excellent benefits package

The UX Designer will help build on our UX approach, working in close, day-to-day partnership with our CRO team, and lending capacity to other channels such as CRM and Marketing. You'll inherit an established design system built in Figma, and your job is to build on it, keeping our visual language consistent and coherent as we develop our customer journeys.

This is a hands-on role for someone who's as comfortable interpreting UX/behavioural data to inform test-ready designs.

• Design and iterate across key user journeys, creating wireframes, prototypes and high-fidelity UI.
• Work within and extend our existing Figma design system, keeping our visual language consistent across every channel.
• Partner with the CRO Manager to design and iterate across our CRO roadmap from wireframe through to build-ready designs.
• Translate customer insights and business requirements into clear, user-centred design solutions.
• Collaborate with the Lead Creative Designer and wider Creative team to maintain a strong, unified brand experience across conversion-led design work.
• Work independently to explore and ideate new design concepts, testing alternative directions where the data suggests an opportunity, then feeding validated ideas back into the brand system.
• Brief and review work with UX/creative agencies.
• Lend design capacity to other channels such as CRM and Marketing, applying the same design system and standards across every touchpoint.
• Manage and track your work through Linear, our team's project management tool.
• Advocate for accessibility and inclusive design standards in every project.
• Present and communicate design decisions clearly to stakeholders across Creative, Ecom and CRM.

Proven experience as a UX Designer, Product Designer or similar, with a strong portfolio of user-centred work. Experienced in Figma, working within and extending an existing design system. Solid understanding of UX research methods, interaction design and information architecture. Experience working cross-functionally, ideally alongside eCommerce, CRM or marketing teams. Ability to balance customer needs, brand consistency and commercial goals in design decisions. Familiarity with A/B testing and experimentation-led design practices. Working knowledge of accessibility standards and inclusive design principles. Experience with Linear or similar project/task management tools. Ability to work with GA4, funnel, and engagement metrics well enough to spot opportunities and validate design decisions. Experience designing for retail, eCommerce or lifestyle brands. Familiarity with CRM/lifecycle design (email, app notifications).

DUSK is a £200m home and lifestyle brand on a path to £500m+. We are an award-winning and fast-growing e-commerce brand in the home and garden sector, known for innovation and high-quality products. Since 2016, our dedicated team here in the UK has been designing stylish homeware and furniture at affordable prices. DUSK is an online-first brand, and by designing and sourcing everything ourselves, we’re able to curate our own collections and pass on the savings directly to our customers.

As a trusted British brand, our team in Doncaster work hard behind the scenes to make sure every order is carefully packed and delivered on time.

• 25 days holidays (plus bank holidays) as standard, plus additional days based on length of service.
• Option to buy additional holidays (by a maximum of 5 days).
• Hybrid working: 3 days in the office, 2 work from home (if applicable).
• Bonus Scheme.
• Staff Discount Scheme on DUSK products.
• Company pension.
• Flexible start and finish times (if applicable).
• Access to employee assistance programme through ‘Spark’, including 24/7 helpline, virtual GP and counselling services to support your health and wellbeing.
• Eye-care vouchers.
• Excellent Career progression and training opportunities.