At a Glance
- Tasks: Manage critical paths, track shipments, and support the merchandising team with reports.
- Company: DUSK, a fast-growing brand making luxury homeware accessible to everyone.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Other info: Perfect for those looking to kickstart their career in a thriving industry.
- Why this job: Join a vibrant team and play a key role in delivering beautiful homeware.
- Qualifications: Strong organisational skills, analytical mindset, and effective communication abilities.
The predicted salary is between 25000 - 32000 £ per year.
ABOUT US
Since we were founded in 2016, DUSK has been bringing affordable luxury homeware to the UK, making beautifully curated homeware accessible to all through offering the best prices, quality, and service.
We are a rapidly growing, fast-paced business, and pride ourselves on offering our customers the highest standard of products and service.
In the year to March 2026, we delivered revenue of £195 million, a 28% increase on the previous year.
KEY RESPONSIBILITIES
- Maintains and updates critical paths, highlighting any issues to the merchandising team
- Manages and updates the shipment tracker, highlighting any late orders to merchandising team
- Responsible for receiving packing lists & sharing with the wider team in a timely manner
- Communicating with suppliers to track orders & ensure on time delivery
- Updates and distributes daily, weekly & Ad Hoc reports
- Manages and organises emails
- Creates and distributes PO’s as requested by the merchandising team
- Working closely with buying and sourcing teams to track orders
- Liaising with the warehouse & accounts as and when required
- Responsible for tracking upcoming shipments & ensuring delivery dates are accurate on the website for the customer
- Completes minutes for meetings and ensures these are circulated with actions post meeting
- Has a basic understanding of end to end buying process
- Assisting with any ad hoc requests
- TRADING
- Supports the team in weekly trade reporting pulling relevant information when required
- Has basic knowledge of sales reports and how they are used to inform decision making
- Has knowledge of Best and Worst Sellers and knows where to retrieve the information
- Uses weekly critical path meetings to support the team in trading actions
- Has understanding of the impact of late delivery
- Supports in bi-weekly checking of products online to ensure details are correct
- Supports in getting new products online by providing requested information to ecom
ABOUT YOU
- Highly organised with strong attention to detail
- Analytical with a passion for numbers
- Maintains a professional, approachable attitude
- Pro-active can-do attitude, seeking out opportunities to improve ways of working both within the team and personally
- Builds relationships with other teams through networking
- Drives own development through understanding of role and seeking learning opportunities
- Effective communicator, delivering information effectively through adapting style for relevant audience
StudySmarter Expert Advice🤫
We think this is how you could land Merchandising Admin in Bradford
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like DUSK.com, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like DUSK.com!
We think you need these skills to ace Merchandising Admin in Bradford
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at DUSK.com, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at DUSK.com and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show DUSK.com that you’re ready to jump in and contribute right away!
How to prepare for a job interview at DUSK.com
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
