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- Tasks: Serve customers, manage stock, and maintain a tidy shop environment.
- Company: Join DUSA, the vibrant Dundee University Students' Association, dedicated to enhancing student life.
- Benefits: Enjoy a full-time role with competitive pay and gain valuable retail experience.
- Why this job: Be part of a friendly team, develop customer service skills, and contribute to a positive campus culture.
- Qualifications: No prior experience needed; just bring a friendly attitude and willingness to learn.
- Other info: Flexible hours, including weekends and evenings, perfect for students.
The predicted salary is between 25396 - 25396 £ per year.
Job Description – Retail Assistant
About our Retail Team
The Retail Services department operates two retail stores and as Café on and off campus with the aim to provide the students with the finest quality, best value products and services, served in a stimulating and well-maintained environment.
The role ofRetail Assistantwithin this department involves all the duties of a shop operation, from cleaning and replenishing shelves, serving customers, and delivering high standards of customer service.
This role is predominantly based at our Premier Store, although at other times you may be required to work in one of our other outlets. Full training will be given.
The Role
- To serve customers, taking payment by cash and card and giving change
- Using tills, scanners and manual inputs to record sales
- To fill shelves, rotating stock to ensure dates are current
- To receive deliveries, checking address details and delivery notes
- To ensure compliance with HACCP documentation, risk assessments and health and safety regulations
- To be responsible for the general hygiene and tidiness of customer areas
- To build and maintain effective working relationships whilst promoting our culture and values
- To assist staff from other departments as required and any other duties that may reasonably be expected by the Retail Services Manager.
The Person
- Team player
- Friendly and approachable personality
- Responsible attitude
- Efficient and productive
- Flexibility to working hours
- Basic knowledge of English language required .
Qualifications/Knowledge/Experience
Previous experience desirable but not essential.
Hours of Work
- Permanent role – 40 hours per week,
- Any five out of seven days, including weekends and evenings.
Salary
This is a Grade 1 role and is remunerated at £25,396.80 per annum. (£12.21 per hour). No additional payments or allowances and no contractual entitlement to overtime.
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Retail Assistant employer: DUSA - Dundee University Students' Association
Contact Detail:
DUSA - Dundee University Students' Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with the products and services offered by DUSA. Understanding what they sell and their commitment to quality will help you engage with customers effectively and demonstrate your enthusiasm during any interviews.
✨Tip Number 2
Showcase your customer service skills in any interactions you have with the team or during the application process. Being friendly and approachable is key for a Retail Assistant, so make sure to highlight these traits when you get the chance.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires working any five out of seven days, including weekends and evenings, showing that you're adaptable can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of DUSA if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews and understanding how to fit into the team.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and requirements of the Retail Assistant position. Tailor your application to highlight how your skills and experiences align with these duties.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail. Use bullet points for clarity and include any specific achievements that demonstrate your ability to excel in this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your friendly and approachable personality, as well as your flexibility in working hours, which are important for this position.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at DUSA - Dundee University Students' Association
✨Show Your Customer Service Skills
As a Retail Assistant, you'll be serving customers daily. Highlight your previous experience in customer service and share examples of how you've handled difficult situations or provided exceptional service.
✨Demonstrate Teamwork
This role requires working closely with others. Be prepared to discuss how you collaborate with team members and contribute to a positive work environment. Mention any group projects or experiences that showcase your ability to work as part of a team.
✨Familiarise Yourself with the Company
Research DUSA and its values before the interview. Understanding their mission and the products they offer will help you align your answers with what they are looking for in a candidate.
✨Be Ready for Practical Questions
Expect questions about handling cash, using tills, and maintaining hygiene standards. Brush up on basic cash handling procedures and health and safety regulations to demonstrate your readiness for the role.