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For Companies At a Glance
- Tasks: Lead and manage the Service function, ensuring successful project completion and customer satisfaction.
- Company: Join a dynamic team at Schenck RoTec, a leader in balancing solutions.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by driving service excellence and supporting innovative engineering projects.
- Qualifications: Experience in managing service operations and strong technical knowledge in mechanical engineering.
- Other info: Flexible working hours with travel opportunities across the UK and occasionally overseas.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
Reporting to the Divisional Director, you will be responsible for managing the Service function within the MPS Division, delivering growth in line with business strategy and supporting the business to achieve financial targets. You will achieve effective operation and co‑ordination of Service personnel and any sub‑contractors and their activities, to ensure successful completion of Service projects and warranty claims. You will ensure effective technical support, servicing, maintenance and repair of customer’s plant and equipment which may include elements of installation, modifications and commissioning.
Qualifications and Skills
- Experience of managing service and parts operations in capital equipment, mechanical engineering, or industrial machinery sectors.
- Strong technical knowledge of high specification capital equipment, machinery, or related mechanical systems.
- Excellent leadership skills with the ability to manage, support and motivate a skilled team of engineers.
- Exceptional organisational abilities with a focus on detail, process optimisation and operational excellence.
- Excellent communication skills, capable of engaging confidently with customers, suppliers, and internal teams at all levels.
- Commercially minded, with experience driving aftermarket revenue through service contracts, upgrades, and parts sales.
- Proactive, hands‑on problem solver with a customer‑centric approach and commercial awareness.
- An understanding of company financial reporting systems and the ability to manage project costs.
- Capable user of Microsoft Office, SAP and CRM systems.
- Be flexible in approach, working well independently and within a team, and willing to support other areas of the business when requested.
Based at our head office Warwick, under a home / office hybrid working arrangement, you will need to be flexible with regard to travel and working time since this role could take you around both the UK and occasionally overseas.
To apply, please send your CV to our HR Manager Sally Lewis by email.
Service Manager (Schenck RoTec Balancing Solutions) in Warwick employer: Dürr
Contact Detail:
Dürr Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager (Schenck RoTec Balancing Solutions) in Warwick
✨Tip Number 1
Network like a pro! Reach out to your connections in the mechanical engineering and service sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Service Manager role.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge. Make sure you can confidently discuss high specification capital equipment and how you’ve successfully managed service operations in the past. We want you to shine!
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you’ve motivated and supported teams in previous roles. We’re looking for someone who can inspire others, so let that passion come through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can contribute to our team and help drive growth in the MPS Division.
We think you need these skills to ace Service Manager (Schenck RoTec Balancing Solutions) in Warwick
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership abilities and technical knowledge, as these are key for the Service Manager role.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your ability to drive growth and manage service operations effectively. Numbers and results speak volumes!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Mention your customer-centric approach and how you’ve successfully managed teams in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates!
How to prepare for a job interview at Dürr
✨Know Your Stuff
Make sure you brush up on your technical knowledge of capital equipment and mechanical systems. Be ready to discuss specific examples from your past experience that showcase your expertise in managing service operations and how you've driven revenue through service contracts.
✨Showcase Your Leadership Skills
Prepare to talk about your leadership style and how you've successfully managed and motivated teams in the past. Think of a few anecdotes where you resolved conflicts or improved team performance, as this will demonstrate your ability to lead effectively.
✨Be Customer-Centric
Since the role requires a strong customer focus, come prepared with examples of how you've handled customer issues or improved customer satisfaction in previous roles. Highlight your proactive problem-solving skills and how they benefited both the customer and the company.
✨Get Organised
Demonstrate your exceptional organisational abilities by discussing how you manage projects and optimise processes. Bring up any tools or systems you've used, like Microsoft Office or CRM systems, to keep everything running smoothly and efficiently.
