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- Tasks: Lead the Service team to deliver exceptional support and drive growth in our MPS Division.
- Company: Join a leading company in balancing solutions with a focus on innovation and teamwork.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional development.
- Why this job: Make a real impact by managing service operations and supporting customer success.
- Qualifications: Experience in service management and strong technical knowledge in mechanical engineering required.
- Other info: Flexible working hours and travel opportunities across the UK and occasionally overseas.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
Reporting to the Divisional Director, you will be responsible for managing the Service function within the MPS Division, delivering growth in line with business strategy and supporting the business to achieve financial targets. You will achieve effective operation and co‐ordination of Service personnel and any sub‐contractors and their activities, to ensure successful completion of Service projects and warranty claims. You will ensure effective technical support, servicing, maintenance and repair of customer's plant and equipment which may include elements of installation, modifications and commissioning.
Qualifications and Skills
- Experience of managing service and parts operations in capital equipment, mechanical engineering, or industrial machinery sectors.
- Strong technical knowledge of high specification capital equipment, machinery, or related mechanical systems.
- Excellent leadership skills with the ability to manage, support and motivate a skilled team of engineers.
- Exceptional organisational abilities with a focus on detail, process optimisation and operational excellence.
- Excellent communication skills, capable of engaging confidently with customers, suppliers, and internal teams at all levels.
- Commercially minded, with experience driving aftermarket revenue through service contracts, upgrades, and parts sales.
- Proactive, hands‐on problem solver with a customer‐centric approach and commercial awareness.
- An understanding of company financial reporting systems and the ability to manage project costs.
- Capable user of Microsoft Office, SAP and CRM systems.
- Be flexible in approach, working well independently and within a team, and willing to support other areas of the business when requested.
Based at our head office Warwick, under a home / office hybrid working arrangement, you will need to be flexible with regard to travel and working time since this role could take you around both the UK and occasionally overseas.
Service Manager (Schenck RoTec Balancing Solutions) in Royal Leamington Spa employer: Dürr
Contact Detail:
Dürr Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager (Schenck RoTec Balancing Solutions) in Royal Leamington Spa
✨Tip Number 1
Network like a pro! Reach out to your connections in the mechanical engineering and service sectors. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your experience in managing service operations and technical support. This can really set you apart during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors, focusing on your leadership and problem-solving skills. This will help you feel more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it gives you a better chance of landing that Service Manager role with us!
We think you need these skills to ace Service Manager (Schenck RoTec Balancing Solutions) in Royal Leamington Spa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership abilities and technical knowledge, as these are key for the Service Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've driven growth or improved service operations in your previous roles.
Showcase Your Communication Skills: Since excellent communication is crucial, ensure your application is clear and engaging. We want to see how you can confidently interact with customers and internal teams.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates!
How to prepare for a job interview at Dürr
✨Know Your Stuff
Make sure you brush up on your technical knowledge of capital equipment and mechanical systems. Be ready to discuss specific examples from your past experience that demonstrate your expertise in managing service operations.
✨Showcase Your Leadership Skills
Prepare to talk about your leadership style and how you've successfully managed and motivated teams in the past. Think of a few scenarios where you turned challenges into opportunities for your team.
✨Be Customer-Centric
Since this role is all about customer satisfaction, come equipped with examples of how you've solved customer problems or improved service delivery. Highlight your proactive approach and how it benefited both the customer and the company.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple projects and ensure operational excellence. Share specific strategies you use for process optimisation and detail management, as these will be key in this role.
