At a Glance
- Tasks: Tackle tricky IT issues and support a dynamic engineering team.
- Company: Fast-growing tech company in London with a focus on innovation.
- Benefits: Competitive salary, private healthcare, 25 days holiday, and great office kit.
- Other info: Exciting opportunities for growth in a tech-driven environment.
- Why this job: Join a vibrant team and make a real impact on IT operations.
- Qualifications: Experience in IT support, device management, and scripting skills.
The predicted salary is between 38250 - 46750 £ per year.
I’m working with a fast growing tech company in London that’s hiring a senior IT Support Engineer to join its infrastructure team. You’ll be the go to person for the trickier IT issues. You’ll support a technical, engineering heavy team and help improve how IT runs as the company grows.
What you’ll do:
- Handle escalated support across devices, accounts, networking and SaaS tools
- Manage an estate and improve how devices are set up and secured
- Look after user access, onboarding and offboarding
- Automate repetitive tasks and keep documentation up to date
- Help with office IT projects as the team expands
What you’ll bring:
- Several years in IT support or systems administration, including senior or escalation level work
- Strong experience and familiarity with device management tools
- Good knowledge of identity and access tools, networking basics and some scripting
- Experience supporting technical users, ideally in AI or tech
Competitive salary plus extras, private healthcare and 25 days holiday, great kit and a London office.
Senior IT Support Engineer (L3/L4) in London employer: Durlston Partners
Join a high-growth FinTech that is revolutionising cross-border payments, offering you the chance to take full ownership of product development in a fully remote role. With competitive compensation up to £200k plus equity, and a culture that values autonomy and collaboration, you'll thrive in an environment that prioritises employee growth and innovation. Enjoy comprehensive benefits and the opportunity to make a genuine impact in a rapidly evolving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Support Engineer (L3/L4) in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Durlston Partners values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Durlston Partners might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Durlston Partners!
✨Direct Apply to Durlston Partners
Let's not forget to apply directly through the Durlston Partners website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior IT Support Engineer (L3/L4) in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Durlston Partners.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Durlston Partners. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Durlston Partners
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
