At a Glance
- Tasks: Support students and manage administrative tasks in a vibrant college environment.
- Company: Join John Snow College, a supportive and dynamic educational institution.
- Benefits: Flexible part-time hours, valuable experience, and a chance to make a difference.
- Other info: Great opportunity for personal growth and networking within the education sector.
- Why this job: Be the first point of contact for students and help shape their college experience.
- Qualifications: Strong organisational skills and a passion for student support.
The predicted salary is between 20000 - 25000 £ per year.
John Snow College is seeking to appoint a part-time Student Support Administrator on a temporary contract (maternity cover). The role is based in the College Office and will follow a standard working schedule: Monday to Friday, 9am-5pm.
The post holder will be involved in a wide range of activities that support the College and University strategy—particularly in relation to the efficient administration of the College—with a significant focus on student support services. They will be a key part of a professional and effective administrative support team serving the College Management Team.
As the initial administrative point of contact for the College, the post holder will assist with the day-to-day operations of the College Office. They will primarily support the College Administration Coordinator in collating student information, including matters such as concessions and withdrawals. Additionally, the role will involve a variety of administrative tasks, such as managing the College inbox, organising events, and undertaking any other duties reasonably assigned by the College Administration Coordinator or the College Management Team.
What You Are Required to Submit:
- CV
- A covering letter that provides examples of how you meet all the criteria outlined in the Person Specification
- Contact Details
If you would like to discuss the role or ask any questions, please contact Anna Casson who would be happy to speak with you.
Student Support Administrator employer: Durham University
Contact Detail:
Durham University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Support Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at John Snow College on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the college's values and recent initiatives. We want to show that we’re not just interested in the role, but also in how we can contribute to their mission.
✨Tip Number 3
Practice common interview questions with a mate. We can even role-play as the interviewer to help us feel more confident and ready to impress when it’s our turn.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows that we’re genuinely interested in the position.
We think you need these skills to ace Student Support Administrator
Some tips for your application 🫡
Craft a Tailored CV: Make sure your CV is tailored to the Student Support Administrator role. Highlight relevant experience and skills that align with the job description, especially those related to student support services and administrative tasks.
Write a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to provide specific examples of how you meet the criteria in the Person Specification. Show us your passion for supporting students and your organisational skills.
Keep It Professional Yet Personal: While we want you to be professional, don’t hesitate to let your personality shine through. A friendly tone can make your application stand out and show us that you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Durham University
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Student Support Administrator. Familiarise yourself with the tasks mentioned in the job description, like managing the College inbox and supporting the College Administration Coordinator. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Prepare Real-Life Examples
Think of specific instances from your past experiences that showcase your skills in administration and student support. Whether it’s handling inquiries or organising events, having concrete examples ready will help you illustrate how you meet the criteria outlined in the Person Specification.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the College's student support services or the team dynamics. This shows your genuine interest in the role and helps you assess if the environment is the right fit for you.
✨Dress the Part
Even though it’s a part-time position, first impressions matter! Dress smartly to convey professionalism. A neat appearance can boost your confidence and set a positive tone for the interview.