At a Glance
- Tasks: Lead a team in a fast-paced Co-op store and drive revenue growth.
- Company: Join a dynamic Co-op store with a focus on community and teamwork.
- Benefits: Flexible hours, competitive pay, and opportunities for leadership development.
- Other info: Work 35 hours a week with varied shifts, including evenings and weekends.
- Why this job: Make a real impact while developing your leadership skills in retail.
- Qualifications: Passion for people, leadership skills, and retail experience.
The predicted salary is between 20250 - 24750 £ per year.
The Role
This role is an exciting opportunity that will strengthen the retail department's capacity to purse and capitalise on new commercial opportunities, driving revenue growth and strategic partnerships.
As an assistant supervisor, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services.
You will keep our shelves stocked, support daily operations and store performance through merchandising and stock accuracy.
We will require you to be punctual, flexible, and willing to work variable shift patterns, including evenings and weekends.
We're looking for people who have
- A passion for people and leadership.
- The ability to work flexibly and lead by example.
- Skills in retail, merchandising and team management.
There are 2 contracts available for this role; both are 35 hours per week, 52 weeks a year, any 5 from 7 working days including working weekends, early starts and late evenings.
Please note, we may close this advert earlier than the closing date displayed at the top of this page should we receive a high volume of applications.
You must be aged 18 + to authorise age - related sales.
The location for this role is Teaching and Learning Centre, Lower Mountjoy campus.
Who to contact for more information
If you would like to have a chat or ask any questions about the role or if you are struggling to complete the application process, Becky Maddison - Retail Merchandise Manager - would be happy to speak to you rebecca.
Store Assistant Supervisor employer: Durham University
Durham University is an exceptional employer, offering a collaborative and supportive work culture that fosters professional growth and development. As a Strategic Pre-Award Grants Manager, you will benefit from a dynamic environment that values innovation and teamwork, while also enjoying access to comprehensive training opportunities and a commitment to work-life balance in the vibrant city of Durham.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant Supervisor
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Durham University, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Durham University!
We think you need these skills to ace Store Assistant Supervisor
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Durham University, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Durham University and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Durham University that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Durham University
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
