At a Glance
- Tasks: Support administrative duties and learn essential business skills in a dynamic environment.
- Company: Join Durham University’s Estates and Facilities team, committed to excellence and inclusivity.
- Benefits: Earn while you learn with a competitive salary and gain an NVQ Level 3 qualification.
- Other info: Flexible working options available after training, with opportunities for career advancement.
- Why this job: Kickstart your career in business administration with hands-on experience and professional growth.
- Qualifications: Enthusiasm for learning and a proactive approach to developing administrative skills.
The predicted salary is between 24479 - 24479 £ per year.
The Trainee Business Support Assistant role provides an excellent apprenticeship opportunity for someone seeking to develop a career in business administration. You will learn how to undertake a wide range of administrative duties that support the Estates and Facilities Directorate, contributing to the delivery of essential services and the achievement of strategic objectives across the wider University.
This will include tasks such as photocopying, processing mail, maintaining accurate records, answering telephone enquiries and supporting ordering processes. With training and guidance, you will also build confidence using office equipment and digital systems including Microsoft 365, Teams and SharePoint, ensuring information is recorded and managed effectively.
Working under the direction of more experienced colleagues, you will develop a strong understanding of procedures, service standards, and health and safety requirements. You will take a proactive approach to learning, demonstrating enthusiasm, flexibility and a commitment to continuous improvement.
As part of a collaborative team, you will contribute to delivering a responsive, high-quality service to staff, students and visitors, while upholding the University's values of excellence, integrity, collaboration, inclusivity and citizenship.
This is a development role, and you will develop administrative support skills. You will undertake a development programme, leading to a formal NVQ Level 3 qualification in Business Administration. The qualification will form part of a development plan focusing on the requirements of the Grade 2 (Business Support Assistant) and Grade 3 (Senior Business Support Assistant) roles, while also considering your individual needs.
It is anticipated that the development role will be over a two-year period and progress will be regularly reviewed against agreed outputs in your development plan; however, it may be extended if the University considers it necessary. If you are unable to meet the full requirements and performance levels at the end of the development process, you may be retained at the lower grade.
The Estates and Facilities Directorate provides a range of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses.
Trainee Business Support Assistant (apprenticeship) - Durham in Stapleton employer: Durham University
Durham University is an exceptional employer, offering a supportive and collaborative work environment where you can grow your skills as a Trainee Business Support Assistant. With a commitment to employee development, you will receive hands-on training and the opportunity to earn a formal NVQ Level 3 qualification in Business Administration, all while contributing to vital services that enhance the university experience for students and staff alike. The culture here values inclusivity and continuous improvement, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Business Support Assistant (apprenticeship) - Durham in Stapleton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the University, especially in the Estates and Facilities department. A friendly chat can give us insider info on what they’re really looking for in a Trainee Business Support Assistant.
✨Tip Number 2
Prepare for the interview by practising common questions related to business administration. We suggest role-playing with a friend or family member to build your confidence and get comfortable with your answers.
✨Tip Number 3
Show off your enthusiasm! During the interview, let them know how excited you are about the apprenticeship and learning opportunities. We want to see that you’re keen to grow and contribute to the team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us that you’re genuinely interested in the role and appreciate the opportunity.
We think you need these skills to ace Trainee Business Support Assistant (apprenticeship) - Durham in Stapleton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Trainee Business Support Assistant role. We want to see your enthusiasm for business administration and how you can contribute to our team!
Show Off Your Skills:Don’t forget to mention any relevant skills, especially with Microsoft 365, Teams, or SharePoint. We love seeing candidates who are proactive and eager to learn, so let us know how you’ve used these tools in the past!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to proofread for any typos or errors – first impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Durham University
✨Know Your Role
Before the interview, make sure you understand what a Trainee Business Support Assistant does. Familiarise yourself with the key responsibilities like photocopying, processing mail, and using Microsoft 365. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Enthusiasm for Learning
Since this is an apprenticeship, it's crucial to demonstrate your eagerness to learn. Be prepared to discuss how you plan to approach your training and development. Share examples of how you've taken initiative in the past, whether in school or work, to show that you're proactive and committed.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team, the training programme, and what success looks like in this role. This not only shows your interest but also helps you gauge if the position is the right fit for you.
✨Practice Good Communication
As you'll be answering phone enquiries and supporting ordering processes, effective communication is key. Practice speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts.
