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- Tasks: Provide top-notch admin support and help keep the university running smoothly.
- Company: Join a dynamic team at Durham University, focused on campus development.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Enjoy a collaborative atmosphere with a focus on customer service.
- Why this job: Make a real difference in a vibrant university environment while honing your skills.
- Qualifications: Strong organisational skills and attention to detail are a must.
The predicted salary is between 25025 - 25571 £ per year.
As Senior Business Support Assistant, you will play a key role in delivering proactive, high quality administrative support across the Estates and Facilities Directorate and the wider University. You will contribute to the smooth and efficient running of services by managing a range of administrative tasks, including maintaining accurate records, handling enquiries, supporting meetings, and assisting with procurement processes.
Working within a busy operational environment, you will need excellent organisational skills, strong attention to detail, and the ability to manage competing priorities effectively. As part of a Directorate responsible for maintaining, developing and supporting the University's campuses, you will provide responsive and customer focused support to staff, students, contractors and visitors.
You will be expected to use initiative, apply established procedures and work collaboratively with colleagues to ensure the consistent delivery of high quality administrative services. This role is essential in enabling teams to operate efficiently and in accordance with University policies, regulatory requirements and service standards.
The Estates and Facilities Directorate provides a range of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses.
Senior Business Support Assistant employer: Durham University
Contact Detail:
Durham University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Support Assistant
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the Estates and Facilities Directorate. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative support. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed competing priorities in past roles. This will demonstrate that you’re ready to handle the busy environment at the University.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Senior Business Support Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Business Support Assistant role. Highlight your relevant experience in administrative support and any specific skills that match the job description, like organisational skills and attention to detail.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your experience with managing administrative tasks and how you can contribute to the smooth running of services at the University.
Showcase Your Initiative: In your application, don’t forget to mention instances where you've used your initiative to solve problems or improve processes. This is key for a role that requires proactive support and collaboration with colleagues.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way to ensure your application gets the attention it deserves, so don’t miss out!
How to prepare for a job interview at Durham University
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Senior Business Support Assistant. Familiarise yourself with the key tasks mentioned in the job description, like managing administrative tasks and supporting meetings. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed competing priorities. Be ready to discuss how you maintain accurate records and handle enquiries efficiently, as these are crucial for the position.
✨Demonstrate Customer Focus
As you'll be providing support to staff, students, contractors, and visitors, it's essential to highlight your customer service skills. Think of specific instances where you've gone above and beyond to assist someone or resolve an issue. This will show that you can deliver responsive and customer-focused support.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the team dynamics, the challenges they face, or how success is measured in this role. This not only shows your interest but also helps you gauge if the environment is the right fit for you.