At a Glance
- Tasks: Support administrative tasks and learn essential business skills in a dynamic environment.
- Company: Join a leading university with a commitment to excellence and inclusivity.
- Benefits: Earn while you learn with a competitive salary and gain an NVQ Level 3 qualification.
- Other info: Flexible working options available after training, with opportunities for career advancement.
- Why this job: Kickstart your career in business administration with hands-on experience and professional growth.
- Qualifications: Enthusiasm for learning and a proactive approach to teamwork.
The predicted salary is between 24479 - 24479 £ per year.
The Trainee Business Support Assistant role provides an excellent apprenticeship opportunity for someone seeking to develop a career in business administration. You will learn how to undertake a wide range of administrative duties that support the Estates and Facilities Directorate, contributing to the delivery of essential services and the achievement of strategic objectives across the wider University.
This will include tasks such as photocopying, processing mail, maintaining accurate records, answering telephone enquiries and supporting ordering processes. With training and guidance, you will also build confidence using office equipment and digital systems including Microsoft 365, Teams and SharePoint, ensuring information is recorded and managed effectively.
Working under the direction of more experienced colleagues, you will develop a strong understanding of procedures, service standards, and health and safety requirements. You will take a proactive approach to learning, demonstrating enthusiasm, flexibility and a commitment to continuous improvement.
As part of a collaborative team, you will contribute to delivering a responsive, high-quality service to staff, students and visitors, while upholding the University's values of excellence, integrity, collaboration, inclusivity and citizenship.
This is a development role, and you will develop administrative support skills. You will undertake a development programme, leading to a formal NVQ Level 3 qualification in Business Administration. The qualification will form part of a development plan focusing on the requirements of the Grade 2 (Business Support Assistant) and Grade 3 (Senior Business Support Assistant) roles, while also considering your individual needs.
It is anticipated that the development role will be over a two-year period and progress will be regularly reviewed against agreed outputs in your development plan; however, it may be extended if the University considers it necessary. If you are unable to meet the full requirements and performance levels at the end of the development process, you may be retained at the lower grade.
The Estates and Facilities Directorate provides a range of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses.
Trainee Business Support Assistant (apprenticeship) in North East employer: Durham University
Durham University is an exceptional employer, offering a supportive and collaborative work environment where you can grow your career in business administration. As a Trainee Business Support Assistant, you'll benefit from a structured apprenticeship programme leading to an NVQ Level 3 qualification, alongside opportunities for hybrid working and professional development. The university's commitment to inclusivity and excellence ensures that you will be part of a team dedicated to delivering high-quality services while fostering your personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Business Support Assistant (apprenticeship) in North East
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at the University. You never know who might give you a heads-up about an opportunity or refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions related to business administration. Think about how your skills can contribute to the Estates and Facilities Directorate and be ready to share examples of your proactive approach and teamwork.
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with potential employers, let them know why you're excited about the Trainee Business Support Assistant role and how it aligns with your career goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Trainee Business Support Assistant (apprenticeship) in North East
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Trainee Business Support Assistant role. We want to see your enthusiasm for business administration and how you can contribute to our team!
Show Off Your Skills:Don’t forget to mention any relevant skills, especially with Microsoft 365, Teams, or SharePoint. We’re looking for someone who’s eager to learn and grow, so let us know how you’ve used these tools in the past or how you plan to use them in this role.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your points are easy to understand and directly related to the job description.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Durham University
✨Know Your Role
Make sure you understand the Trainee Business Support Assistant role inside out. Familiarise yourself with the key responsibilities like administrative duties, using Microsoft 365, and supporting ordering processes. This will help you answer questions confidently and show your enthusiasm for the position.
✨Show Your Enthusiasm
During the interview, let your passion for learning and development shine through. Talk about your eagerness to gain skills in business administration and how you plan to contribute to the team. Employers love candidates who are proactive and committed to continuous improvement.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the training process, opportunities for progression, or the team culture. It shows that you're genuinely interested in the role and helps you assess if it's the right fit for you.
✨Practice Makes Perfect
Before the big day, practice common interview questions with a friend or family member. Focus on how you can relate your past experiences to the skills needed for this role. The more comfortable you are speaking about your abilities, the more confident you'll feel during the actual interview.
