At a Glance
- Tasks: Ensure student record accuracy and assist with data preparation for statutory returns.
- Company: Join the dynamic Student Registry team at Durham University.
- Benefits: Enjoy a hybrid working model, competitive salary, and professional development opportunities.
- Other info: Flexible work environment with opportunities for career growth.
- Why this job: Make a real impact on student data quality and support your peers.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 25185 - 30000 £ per year.
The Student Records Coordinator is a member of the Student Records team in Student Registry. The role focuses on improving the quality and accuracy of student record data and related processes with the main duties being as follows:
- Assisting the Student Records Manager with the preparation and return of data to the Higher Education Statistics Agency (HESA) and other statutory bodies.
- Ensuring that data is in line with HESA's requirements, analysing error reports and using problem solving skills to identify data errors and to suggest and action corrections to rectify the errors found.
- Using Microsoft Access and Excel to run data checks in the student records system (Banner) to identify errors and inconsistencies.
- Liaising with staff and students, as appropriate, to correct data held.
- Identifying improvements to business processes to improve accuracy and consistency of data and working with colleagues to implement changes.
- Providing advice and guidance to staff and students on student records related processes including enrolment and registration processes, ensuring alignment with statutory return and operational requirements.
- Contributing skills and knowledge to institutional projects related to the student record and statutory returns.
The role holder will also contribute to the work of the wider Student Records team and work flexibly across the Student Registry office during periods of peak demand. This includes supporting the work of the Student Services reception desk which provides in‑person advice and guidance to students. The role holder requires excellent communication and problem‑solving skills and be able to form confident professional relationships with colleagues at all levels. Attention to detail is essential, as is the ability to competently use, manipulate and maintain complex datasets to ensure student related data is of high quality and the University can meet statutory data return requirements.
Student Registry manage key student‑focused services and business processes such as enrolment and registration, timetabling, examinations, progression and outcomes, statutory body data returns and provision of student management information. The team are also responsible for the production and dispatch of degree certificates and academic transcripts, student letters and other documentation and degree verification. Student Registry is part of the Student and Academic Services Directorate, which provides a professional administrative support service to staff, students and potential students of Durham University. The Academic Registrar is the head of the Directorate and is responsible to the Chief Operating Officer for its management.
The following services fall under the remit of the Directorate:
- Academic Registrar's Office
- Academic Quality Service
- Student Immigration and Funding
- Student Recruitment and Admissions
- The Doctoral School
- Student Registry
The Student and Academic Services Directorate operate a hybrid working model with the opportunity to split working at home and in the office. Student Registry is based at the Palatine Centre in Durham City.
Student Records Coordinator in North East employer: Durham University
Durham University is an exceptional employer, offering a supportive and collaborative work environment within the Student Records team. With a focus on professional development and a hybrid working model, employees benefit from flexible working arrangements while contributing to meaningful projects that enhance student services. The university's commitment to accuracy and quality in student records ensures that staff are engaged in impactful work, fostering both personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Student Records Coordinator in North East
✨Dive into Digital Learning Communities
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We think you need these skills to ace Student Records Coordinator in North East
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Durham University, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Durham University and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Durham University
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Durham University might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Durham University.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
