Job Title: Reception Helpdesk Assistant
Department: Estates and Facilities Directorate
Accommodation and Commercial Services
Grade: Grade 3
Salary range:: £25,025-£25,571
Working arrangements: Full-time (35 hours per week, 5 days out of 7)
Fixed-term (maternity cover until 11th June 2027)
There may be a requirement to work evenings and weekends, as business demands
Onsite working only
Closing date: 1 October 2026
The Role and Department
As Reception Helpdesk Assistant, you will be responsible for providing reception services and associated administration of the front-desk. This will include welcome service, professionally greeting staff, visitors, students and users of the building, providing assistance, directions and information.
The Estates and Facilities Directorate provides a range of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses.
Further information about the role and the responsibilities is at the bottom of this job description.
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Reception Helpdesk Assistant (Maternity Cover) in North East employer: Durham University
Durham University is an exceptional employer, offering a collaborative and supportive work culture that fosters professional growth and development. As a Strategic Pre-Award Grants Manager, you will benefit from a dynamic environment that values innovation and teamwork, while also enjoying access to comprehensive training opportunities and a commitment to work-life balance in the vibrant city of Durham.
