Durham University Library and Collections is seeking Customer Services Co-ordinators to support front-line enquiry services across multiple sites, including Palace Green Library, Oriental Museum and Durham Castle. You will help manage visitor services, supervise daily operations, and respond to enquiries face-to-face and online.
The role includes line-management of colleagues, shift planning, and handling escalated issues, with a focus on evenings and weekends.
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Library Customer Services Coordinator - Rotational Shifts in North East employer: Durham University
Durham University is an exceptional employer, offering a collaborative and supportive work culture that fosters professional growth and development. As a Strategic Pre-Award Grants Manager, you will benefit from a dynamic environment that values innovation and teamwork, while also enjoying access to comprehensive training opportunities and a commitment to work-life balance in the vibrant city of Durham.
