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- Tasks: Provide reception services, greet visitors, and assist with directions.
- Company: Leading educational institution in the North East of England.
- Benefits: Full-time position with a competitive salary and supportive work environment.
- Why this job: Join a vibrant community and make a difference by welcoming visitors.
- Qualifications: Customer service experience and strong communication skills.
- Other info: Onsite role with opportunities for personal growth.
The predicted salary is between 23751 - 24570 £ per year.
A leading educational institution in the North East of England is seeking a Reception Helpdesk Assistant. This role involves providing reception services, greeting visitors, and assisting with directions and information.
Ideal candidates will have experience in customer service and strong communication skills. The position is full-time, requiring onsite work, with a salary range of £23,751-£24,570.
Front Desk Helpdesk Assistant (Reception) in North East employer: Durham University
Contact Detail:
Durham University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Helpdesk Assistant (Reception) in North East
✨Tip Number 1
Make sure to research the institution before your interview. Knowing their values and mission can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with visitors, try role-playing common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Dress the part! First impressions matter, especially in a reception role. Choose professional attire that reflects the institution's culture to make a great impact right from the start.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're serious about joining our team.
We think you need these skills to ace Front Desk Helpdesk Assistant (Reception) in North East
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you've made a positive impact on customers in the past, so share specific examples that showcase your communication skills and ability to handle inquiries.
Be Personable and Professional: Since this role is all about greeting visitors and providing information, let your personality shine through in your application. We appreciate a friendly tone, but remember to keep it professional. Balance is key!
Tailor Your Application: Don’t just send out the same application everywhere. Take a moment to tailor your CV and cover letter to our specific job description. Mention why you’re excited about working with us and how your skills align with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Durham University
✨Know the Institution
Before your interview, do some research on the educational institution. Understand their values, mission, and any recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent reception services, be ready to share specific examples from your past experiences. Think of situations where you went above and beyond for a customer or resolved a difficult issue. This will demonstrate your capability in handling similar scenarios.
✨Practice Your Communication
Strong communication skills are key for this position. Practise speaking clearly and confidently about your experiences. You might even want to rehearse common interview questions with a friend or in front of a mirror to get comfortable with articulating your thoughts.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions to ask the interviewer about the role, team dynamics, or the institution's future plans. This shows your enthusiasm and helps you determine if it's the right fit for you.
