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- Tasks: Greet visitors and manage front-desk administration with a friendly attitude.
- Company: Respected higher education institution in the North East.
- Benefits: Flexible hours, supportive team environment, and valuable experience.
- Why this job: Enhance the university experience for students and staff while developing your skills.
- Qualifications: Strong communication skills and a positive attitude.
- Other info: Part-time role with evening and weekend flexibility.
The predicted salary is between 10 - 13 £ per hour.
A respected higher education institution in the North East is seeking a Reception Helpdesk Assistant to provide reception services and manage front-desk administration. In this part-time role, you will greet visitors and assist with information and directions. The position requires flexibility to work evenings and weekends based on operational needs. Join a dynamic team dedicated to supporting the university's facilities and enhancing the experience of students and staff.
Front Desk & Helpdesk Assistant (Part-Time) in North East employer: Durham University
Contact Detail:
Durham University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk & Helpdesk Assistant (Part-Time) in North East
✨Tip Number 1
Make sure to research the institution before your interview. Knowing their values and mission can help you connect with the team and show that you're genuinely interested in being part of their dynamic environment.
✨Tip Number 2
Practice your greeting and customer service skills! As a Front Desk & Helpdesk Assistant, you'll be the first point of contact. Role-play with a friend to get comfortable with welcoming visitors and providing information.
✨Tip Number 3
Be flexible and ready to discuss your availability during the interview. Since the role requires evening and weekend shifts, showing that you're adaptable will make you stand out as a candidate.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're serious about joining the team at this respected institution.
We think you need these skills to ace Front Desk & Helpdesk Assistant (Part-Time) in North East
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in a role like this, so don’t be afraid to be yourself.
Tailor Your Application: Make sure to customise your application for the Front Desk & Helpdesk Assistant role. Highlight any relevant experience you have in customer service or administration. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Durham University
✨Know the Institution
Before your interview, do some research on the higher education institution. Familiarise yourself with its values, mission, and any recent news. This will help you demonstrate your genuine interest in the role and show that you’re aligned with their goals.
✨Practice Your Greeting
As a Front Desk & Helpdesk Assistant, first impressions matter. Practice a warm and welcoming greeting. You might even want to role-play with a friend to get comfortable with how you’ll introduce yourself and assist visitors.
✨Flexibility is Key
Since the role requires flexibility for evenings and weekends, be prepared to discuss your availability. Highlight your willingness to adapt to the operational needs of the institution, as this shows you’re a team player ready to support when needed.
✨Showcase Your Communication Skills
In this position, you’ll be interacting with students and staff regularly. Be ready to share examples of how you’ve effectively communicated in past roles. Whether it’s resolving an issue or providing directions, clear communication is essential.
