At a Glance
- Tasks: Lead a team to enhance student support and programme delivery at Durham EDGE.
- Company: Join Durham University Business School, a hub for executive and professional learning.
- Benefits: Collaborative work environment, hybrid working options, and opportunities for professional growth.
- Other info: Dynamic role with opportunities for travel and collaboration across various locations.
- Why this job: Make a real impact on students' experiences and contribute to innovative educational programmes.
- Qualifications: Experience in management and a passion for enhancing educational services.
The predicted salary is between 50000 - 60000 £ per year.
Durham EDGE provides a single front door to executive and professional learning, with a clear promise of research-led, practice-anchored impact. Marketing activity emphasises the positive outcomes for organisations and provides evidence of repeat business and alumni pathways.
Durham EDGE is responsible for a portfolio of executive & professional provisions which includes:
- MBA Programmes: Full Time / Online / Executive MBA (EBS) / Global Executive MBA (Polimi)
- DBA Programmes: Durham / Global (EmLyon) / Fudan
- Executive Education: Open and Custom Courses
- Professional Education: Apprenticeship & Summer School courses
- Business Development activities
- Upskilling Small Businesses (USB)
- Business Consultancy activities
Key subjects for Durham EDGE programmes include: leadership; change; transformation and governance; digital and data; sustainability and energy; health and public leadership; finance and fintech; digital and circular economy; and space and advanced manufacturing. The delivery mode varies between in-person, blended and fully online. Durham EDGE in-person programmes are delivered in Durham, London and a variety of international locations.
The Senior Manager will lead a professional services team, ensuring excellence in administrative and student support across the full student lifecycle, from admissions through to graduation. With a focus on quality and customer service, they will help ensure the team meets the tailored needs of Durham EDGE's students and clients, contributing to a highly positive overall experience.
Working closely with professional services teams, academic colleagues and senior leaders across the School and wider University, the Senior Manager will support the delivery of Durham EDGE priorities and projects. This includes coordinating activities across teams, contributing to planning processes, supporting the Deputy Executive Dean (Durham EDGE) and ensuring the implementation of relevant strategies and policies.
The role will also oversee the delivery of key operational processes, provide support for committees and networks, and ensure that services are delivered efficiently and in line with University policies. It offers an opportunity to contribute to an exciting and growing area of the Business School and to support continuous improvement in service delivery.
The base location for the role is Durham University Business School, Waterside Building, where Durham EDGE is located. The role holder will typically be located in the Durham EDGE Office with the Executive Learning and Teaching team bringing the team together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. There may be a requirement to work from other locations throughout the campus and travel to other locations to support programme delivery in other venues nationally or internationally.
StudySmarter Expert Advice🤫
We think this is how you could land Durham EDGE Senior Manager - Durham in Mount Pleasant
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We think you need these skills to ace Durham EDGE Senior Manager - Durham in Mount Pleasant
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Durham University, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Durham University
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Durham University’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
