At a Glance
- Tasks: Support administrative duties and learn essential business skills in a dynamic environment.
- Company: Join Durham University’s Estates and Facilities team, committed to excellence and inclusivity.
- Benefits: Earn while you learn with a competitive salary and gain an NVQ Level 3 qualification.
- Other info: Flexible working options available after training, with opportunities for career advancement.
- Why this job: Kickstart your career in business administration with hands-on experience and professional growth.
- Qualifications: Enthusiasm for learning and a proactive approach to developing administrative skills.
The predicted salary is between 24479 - 24479 £ per year.
The Trainee Business Support Assistant role provides an excellent apprenticeship opportunity for someone seeking to develop a career in business administration. You will learn how to undertake a wide range of administrative duties that support the Estates and Facilities Directorate, contributing to the delivery of essential services and the achievement of strategic objectives across the wider University.
This will include tasks such as photocopying, processing mail, maintaining accurate records, answering telephone enquiries and supporting ordering processes. With training and guidance, you will also build confidence using office equipment and digital systems including Microsoft 365, Teams and SharePoint, ensuring information is recorded and managed effectively.
Working under the direction of more experienced colleagues, you will develop a strong understanding of procedures, service standards, and health and safety requirements. You will take a proactive approach to learning, demonstrating enthusiasm, flexibility and a commitment to continuous improvement.
As part of a collaborative team, you will contribute to delivering a responsive, high-quality service to staff, students and visitors, while upholding the University's values of excellence, integrity, collaboration, inclusivity and citizenship.
This is a development role, and you will develop administrative support skills. You will undertake a development programme, leading to a formal NVQ Level 3 qualification in Business Administration. The qualification will form part of a development plan focusing on the requirements of the Grade 2 (Business Support Assistant) and Grade 3 (Senior Business Support Assistant) roles, while also considering your individual needs.
It is anticipated that the development role will be over a two-year period and progress will be regularly reviewed against agreed outputs in your development plan; however, it may be extended if the University considers it necessary. If you are unable to meet the full requirements and performance levels at the end of the development process, you may be retained at the lower grade.
The Estates and Facilities Directorate provides a range of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses.
Trainee Business Support Assistant (apprenticeship) - Durham in Kelloe employer: Durham University
Durham University is an exceptional employer, offering a supportive and collaborative work environment where you can grow your skills as a Trainee Business Support Assistant. With a commitment to employee development, you will receive hands-on training and the opportunity to earn a formal NVQ Level 3 qualification in Business Administration, all while contributing to vital services that enhance the university experience for staff and students. Located in the vibrant city of Durham, you will enjoy a culture of inclusivity and excellence, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Business Support Assistant (apprenticeship) - Durham in Kelloe
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the University, especially in the Estates and Facilities department. A friendly chat can give us insider info on what they’re looking for and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to business administration. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Show off your enthusiasm! During the interview, let your passion for learning and development shine through. We want to see that you’re eager to grow and contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Durham University.
We think you need these skills to ace Trainee Business Support Assistant (apprenticeship) - Durham in Kelloe
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Trainee Business Support Assistant role. We want to see your enthusiasm for business administration and how you can contribute to our team!
Showcase Your Skills:Don’t forget to mention any relevant skills, especially with Microsoft 365, Teams, or SharePoint. We’re looking for someone who’s eager to learn and grow, so let us know how you’ve used these tools in the past or how you plan to use them in this role.
Be Professional Yet Personable:While we appreciate a professional tone, don’t be afraid to let your personality shine through! We value collaboration and inclusivity, so showing us who you are can make your application stand out.
Apply Through Our Website:Remember to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Durham University
✨Know Your Role
Before the interview, make sure you understand what a Trainee Business Support Assistant does. Familiarise yourself with the key responsibilities like photocopying, processing mail, and using Microsoft 365. This will help you answer questions confidently and show your enthusiasm for the role.
✨Show Your Enthusiasm
This position is all about learning and development, so let your passion shine through! Be ready to discuss why you're excited about the apprenticeship and how you plan to take a proactive approach to your learning. Employers love candidates who are eager to grow.
✨Prepare Questions
Interviews are a two-way street, so prepare some thoughtful questions to ask at the end. You might want to know more about the training process or how success is measured in the role. This shows that you're genuinely interested in the position and the company.
✨Practice Makes Perfect
Run through common interview questions with a friend or family member. Focus on how you can demonstrate your flexibility, commitment to improvement, and ability to work as part of a team. The more you practice, the more comfortable you'll feel during the actual interview.
