At a Glance
- Tasks: Lead a team to enhance student support and programme delivery at Durham EDGE.
- Company: Join Durham University Business School, a hub for executive and professional learning.
- Benefits: Collaborative work environment, hybrid working options, and opportunities for professional growth.
- Other info: Dynamic role with opportunities for travel and collaboration across various locations.
- Why this job: Make a real impact on students' experiences and contribute to innovative educational programmes.
- Qualifications: Experience in management and a passion for enhancing educational services.
The predicted salary is between 50000 - 60000 £ per year.
Durham EDGE provides a single front door to executive and professional learning, with a clear promise of research-led, practice-anchored impact. Marketing activity emphasises the positive outcomes for organisations and provides evidence of repeat business and alumni pathways.
Durham EDGE is responsible for a portfolio of executive & professional provisions which includes:
- MBA Programmes: Full Time / Online / Executive MBA (EBS) / Global Executive MBA (Polimi)
- DBA Programmes: Durham / Global (EmLyon) / Fudan
- Executive Education: Open and Custom Courses
- Professional Education: Apprenticeship & Summer School courses
- Business Development activities
- Upskilling Small Businesses (USB)
- Business Consultancy activities
Key subjects for Durham EDGE programmes include: leadership; change; transformation and governance; digital and data; sustainability and energy; health and public leadership; finance and fintech; digital and circular economy; and space and advanced manufacturing. The delivery mode varies between in-person, blended and fully online. Durham EDGE in-person programmes are delivered in Durham, London and a variety of international locations.
The Senior Manager will lead a professional services team, ensuring excellence in administrative and student support across the full student lifecycle, from admissions through to graduation. With a focus on quality and customer service, they will help ensure the team meets the tailored needs of Durham EDGE's students and clients, contributing to a highly positive overall experience.
Working closely with professional services teams, academic colleagues and senior leaders across the School and wider University, the Senior Manager will support the delivery of Durham EDGE priorities and projects. This includes coordinating activities across teams, contributing to planning processes, supporting the Deputy Executive Dean (Durham EDGE) and ensuring the implementation of relevant strategies and policies.
The role will also oversee the delivery of key operational processes, provide support for committees and networks, and ensure that services are delivered efficiently and in line with University policies. It offers an opportunity to contribute to an exciting and growing area of the Business School and to support continuous improvement in service delivery.
The base location for the role is Durham University Business School, Waterside Building, where Durham EDGE is located. The role holder will typically be located in the Durham EDGE Office with the Executive Learning and Teaching team bringing the team together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. There may be a requirement to work from other locations throughout the campus and travel to other locations to support programme delivery in other venues nationally or internationally.
StudySmarter Expert Advice🤫
We think this is how you could land Durham EDGE Senior Manager - Durham in Hunwick
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We think you need these skills to ace Durham EDGE Senior Manager - Durham in Hunwick
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Durham University, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Durham University and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Durham University
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Durham University might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Durham University.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
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Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
